Sr. Associate, Healthcare Technology Solutions

RSM US LLP • Cincinnati, OH • 12h ago

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM's National Healthcare Consulting practice is searching for an Epic Senior Associate who will participate in all aspects of the systems implementation life cycle related to the integration healthcare Information Technology applications. This work will include managing the customer requirements, system configuration, testing, training and go-live support activities. In addition, this role will support strategic Information Technology projects such as Epic optimizations, implementations and strategic services. The candidate will be part of a multi-disciplined project team and will work collaboratively with both fellow consulting and client team members.
As a member of the RSM's National Epic Healthcare consulting practice, you will join professionals with a broad knowledge of the Healthcare industry including revenue cycle management, clinical integration, interoperability, third-party integration, operational efficiencies and system optimization and maintenance. .
The Healthcare Systems Epic Senior Associate will also have a basic understanding Epic lifecycle process within the healthcare industry. As a key contributor he/she will support the building of a world class healthcare practice through listening to client needs, proposal development and presentation of solutions.
Responsibilities:
Delivery of mid to large sized healthcare technology projects with healthcare providers, payers, and related organizations
Responsible for the design, build, implementation, optimization and support of assigned Epic application work
Requirement of deep understanding of Epic software, healthcare workflows and project leadership
Contribute to stakeholder communication pathways seeking to translate clinical and business requirements into technical solutions
Seek to enhance Epic system excellence and patient care outcomes
Lead the planning, analysis, design and implementation of Epic modules
Serve as the subject matter expert (SME) and primary contact for the client
Work to troubleshoot complex system issues and perform root cause analysis
Develop and maintain detailed documentation for client and firm delivery
Mentor associates, and provide guidance on Epic standards and protocols
Work with and coordinate cross-functional projects with client clinical, business teams
Coordination of internal resources, third parties, vendors, and client representatives for the execution of projects
Project management over delivery in accordance with client expectations
Responsibility for projects to be delivered on-time, within scope and within budget
Managing expectations of senior client leadership, and management of risks and issues to obtain buy in and support where needed.
Support the definition of project scope and objectives, involving relevant stakeholders and evaluating technical feasibility
Develop detailed project plans, monitor, track and report progress
Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
Report and escalate to management as needed
Work with Epic RSM director to develop practice collateral, build the practice and serve as a subject matter expert
Contribute to the Epic practice mentor program
Travel as needed (25-50%)
Basic Qualifications:
Education: Bachelor's degree

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