Specialty Restaurant Host - FT

Omni Hotels • Tucson, AZ • 1d ago

Location

Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Job Description

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards. To handle all payment transactions for all foods and/or beverages purchased in the hotel's restaurants.

Why Join Bob's Steak & Chop House?

Since the opening of the first Bob's Steak & Chop House in Dallas, Texas, in 1993, the name "Bob's" has been synonymous with a great steakhouse experience. Building on the reputation we earned at our original Dallas location, Bob's has opened restaurants nationwide that offer the best cuts of meat available.

Bob's Steak & Chop House specializes in serving big, flavorful steaks that are hand-selected from the top two percent of USDA prime beef along with Texas-sized portions of our award-winning sides. Mouth-watering, legendary seafood and cuts of meat are absolutely delicious as we use homemade and local ingredients to enhance the flavor of our signature menu items. When it comes to Wine, each Bob's carries a large selection - usually 300 to 500 wines - beyond our core list of favorites. In-house wine buyers select wines from all over the world to satisfy local clientele and regulars at each of our locations. Each Bob's utilizes climate-controlled wine cellars and features Wine of the Month for our guests to try.

Locally, we are the only PRIME steak house in Tucson!

Responsibilities

Answering phone correctly and politely

Takes reservations as needed and enters into Open Table correctly according to training guidelines

Greeting guests and seat guests

Keep host stand clean and organized

Control heavy volume at Restaurant entrance

Knowledge of hotel property.

Inform the guest about daily features and menu items

Knowledge of Bobs concept and menu

Attend to and anticipate guest's needs

Familiarization with menu and know how to properly take to go orders as needed

Follow server rotation, seating and informing servers with chits correctly

Inform manager of all potential issues or complaints immediately

Provide nightly guest tracking to manager prior to leaving

Create and maintain a positive working environment amongst front door staff

Communicate positively and effectively with management and wait staff

Coordinate daily dining room setup

Distribute chits pre-opening for large party table setup

Communicate large party layouts and special requirements to servers, management, and kitchen

Operate OpenTable reservation system accurately and efficiently

Gather VIP contact information

Distribute VIP chits to server, manager, kitchen

Assign tables to servers pre-shift and during the shift

Coordinate on-call servers on a daily basis with management

Coordinate large party assignments with management

Ensure that all reservations are confirmed on a daily basis

Compile the Nightly Reservation Log with large parties, server assignments, special requests, VIPs

Ensure Daily Features are posted outside Bob's entrance and server's version are printed/cut

Qualifications

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.

Must have strong attention to detail as well as prior customer service experience/skills.

Must agree and adhere to compensation acknowledgment and tip reporting guidelines.

Must have and maintain current Food Handlers and TIPS certifications.

Must be able to work in a fast-paced environment, be very organized, and multi-task.

Must be able to work flexible shift including nights, weekends, and holidays

MICROS Experience preferred.

Physical Requirements:

Must be able to stand and walk for an extended period of time or for an entire shift.

Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Let's Talk Perks:

Free Parking

Golf perks on property for asscoaiates and family

Travel benefits with Omni - Great hotel discounts

Numerous career growth opportunities around the country

Employee Cafeteria

Set schedule Tuesday through Saturday - PM shifts

Restaurant closed on Sundays and Mondays

Competitive Hourly Wage

Medical, dental,vision insurance, Short & Long Term Disability + much more options

401k with match

Paid Time Off + Most Holidays Off

AND MORE!!

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.

Job LocationsUS-AZ-Tucson

Posted Date4 hours ago(5/1/2025 3:06 PM)

Requisition ID 2025-122730

of Openings 1

Category (Portal Searching) Food & Beverage

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