Brand: Post Consumer Brands
Categories: Supply Chain
Locations: Lakeville, Minnesota
Position Type: Regular Full-Time
Remote Eligible: No
Req ID: 27218
Job Description
Business Unit Overview
Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats®, PEBBLES®, Grape-Nuts® and Malt-O-Meal® cereal, and Peter Pan® peanut butter, as well as Nutrish®, Kibbles 'n Bits® and 9Lives® dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For more information about our brands, visit www.postconsumerbrands.com and follow us on LinkedIn and Facebook for the latest news. Brand At Post Consumer Brands, we've spent generations showing up for families, starting with breakfast, the most important meal of the day. Our cereals have become a trusted part of daily routines, helping spark conversations, fuel busy mornings, and create everyday moments that bring families closer together, including their furry four-legged family members, who have recently become a part of our story. As families have evolved, so have we. What began at the breakfast table has expanded into snacks, peanut butter, and, more recently, pet food, because caring for a family means feeding every part of it. With the addition of several iconic pet brands, we've extended our purpose: to make high-quality, accessible food for everyone under the same roof. This phase is still new, and that's what makes it exciting. As we continue to grow across grocery and pet, we're looking for people who care about good food, thoughtful work, and the kind of impact that stretches from store shelves to kitchen tables, and food bowls, across the country. Location Description Post Consumer Brands corporate headquarters in Lakeville, Minn. is about 20 miles south of Minneapolis and St. Paul, Lakeville has all the benefits of smaller town living with access to everything a large metropolitan area has to offer. Join more than 400 team members collaborating on the two-building campus to help put breakfast on the tables of millions of consumers in North America. Responsibilities Overview As a key role within the Supply Chain Operations team, this position identifies and implements cost-savings, service improvement, and productivity projects with a core group of key customers. They will lead a team of Customer Operations Specialists, and will partner with Customers, Sales leadership, and other Supply Chain departments to provide customer solutions that achieve operational excellence while meeting customer service metrics and expectations. Key areas of focus and development include: quality, cost, reliability, and resiliency. #LI-hybrid Work Location: Lakeville, MN - Hybrid - Onsite requirement of 3 days a week. Responsibilities and Accountabilities Lead customer operations teams to achieve goals in Supply Chain Metrics such as: Case Fill, On Time Delivery, Invoice accuracy, and others. Effectively manage service issues and disputes between Post Consumer Brands and our Customers. Oversee process and standard work documentation Manage the business by balancing service and cost-to-serve initiatives. Monitor order processing to ensure the timely and correct processing of orders and invoices Proactively establish and implement countermeasures to negative trends. Direct and develop effective and efficient work systems, processes, procedures and performance measurements in order to keep pace with changes in business demands, technologies, and customer expectations. Manages customer scorecards to monitor key performance indicators (e.g., on time delivery, case fill, damage) and identifies root causes where deficiencies exist; implements countermeasures to improve performance and participates in problem solving events. Reviews customer agreements and monitors PCB's performance to mitigate potential fines and fees Develops effective partnerships with customers by continuously identifying and implementing opportunities to optimize supply chains and grow sales Communicates any changes of Post Consumer Brands' order guidelines and logistics policies to customers Creates, implements and manages cost savings initiatives that assist with meeting departmental targets Leads regular strategic customer review meetings with Sales and Supply Chain representatives Provide input relating to Supply Chain policies and impact of integrations Manage activities related to large customer promotions (i.e. coordination of Demand, Supply and Operational execution) Requirements Comprehensive knowledge of Supply Chain and an understanding/working knowledge of Customer Operations, credit/collections, accounts receivable, sales functions. Drive for Results: Expects others to act quickly to address critical issues and opportunities. Sets challenging goals for the team; expects the team to meet or exceed expectations. Clarifies expectations and accountabilities; holds self and others accountable for delivering expected results. Build Winning Teams: Assesses fit with team needs and engages and retains talented team members. Effectively balances the direction and autonomy provided to others; allows people to determine how best to accomplish their objectives. Engages the team by encouraging others to exceed expectations and recognizes others for their contributions. Develop Talent: Has an accurate understanding of own strengths and limitations; takes action to address own development needs. Identifies opportunities to improve team and individual performance; sets expectations and goals for improvement; provides feedback and coaching to others. Promotes the importance of ongoing leadership development; identifies and discusses career interests and options; actively develops successors for own role. Manage Execution: Allocates and adapts team resources to sustain needed focus and energy on the team's greatest priorities; helps manage competing or conflicting priorities. Holds the team accountable to established metrics to measure progress toward goals. Ensures the team understands the key factors that drive PCB's success. Qualifications Education: Four-year degree (required) preferably in Supply Chain, Logistics, Business, or related field Experience: 3-5 years in a CPG supply chain role ideally gaining familiarity with customers and transportation and distribution best practices. 1-3 years' experience in a CPG supply chain management role with direct supervision responsibility of five or more employees is preferred. Knowledge and Skills: Understanding of the relationships among various Supply Chain functions including Transportation, Warehousing, Customer Operations, Inventory Planning and Purchasing. Knowledge of material handling equipment and techniques Understanding of and practical experience with Lean and/or Six Sigma techniques (preferred) Skilled in labor management, staff development, and process development Decisive, with the ability to develop credibility across the organization while supporting the company's objectives and priorities. Well-developed interpersonal skills. Ability to relate to diverse personalities. Tactful and mature. Ability to plan, staff, budget, organize, and communicate Ability to solve practical problems, strong analytical skills, and ability to track cost savings and cost avoidance metrics. Flexibility in responding to the needs of the business in a timely manner Able to establish priorities and obtaining results. Working knowledge of MS Office suite This job description is not intended to be all-inclusive. Employee may be asked to perform other related duties as negotiated to meet the ongoing needs of the organization as directed by the management of the company. The pay range for this position is $86,899 - $128,609 per year.
Post Holdings provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran and any other category protected under applicable federal, state, provincial and local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
