Position Summary...
Walmart is seeking a visionary and technically skilled Senior Manager of Systems and Infrastructure Engineering to lead our Room and Collaboration Technology team. This role is responsible for overseeing the strategic design, implementation, and operational support of AV and conferencing technologies across our enterprise. You'll ensure our meeting spaces deliver seamless, modern collaboration experiences to associates and executives, while leading a high-performing team of engineers and AV professionals
What you'll do...
AV & Collaboration Systems Management
Oversee the installation, configuration, and optimization of AV systems including video conferencing, projection, audio, and control systems.
Ensure robust maintenance schedules, lifecycle planning, and system upgrades to keep technology current and resilient.
Serve as the escalation point for major incidents impacting meeting room technology.
Team & Operational Leadership
Lead and mentor a team of systems engineers and AV technicians across multiple locations.
Drive talent development, performance management, and workforce planning to align with Walmart's digital transformation.
Develop and report on KPIs to measure uptime, user experience, and service responsiveness.
Strategic Technology Planning
Partner with IT, Facilities, and Workplace Experience to ensure AV system integration supports broader digital workplace initiatives.
Participate in design planning for new spaces with a focus on scalable, intuitive AV environments.
Manage vendor relationships and contract negotiations for AV hardware, software, and services.
Stakeholder Engagement & Support
Provide executive-level support for high-visibility events and town halls.
Facilitate user training and change management as new collaboration tools or platforms are deployed.
Maintain active communication with business leaders, gathering feedback and continuously improving the AV environment.
Asset & Budget Management
Maintain accurate inventory of AV and conferencing assets and ensure proper usage tracking.
Develop and manage annual budgets for AV infrastructure and project initiatives.
Lead procurement strategy for AV equipment and services, ensuring cost-effectiveness and quality.
Qualifications:
5+ years of technical experience in AV, video conferencing, or collaboration technology.
5+ years of experience managing technical teams in a fast-paced enterprise environment.
Strong experience with Zoom, Microsoft Teams, Cisco Webex, and/or related platforms.
Knowledge of AV networking, unified communications, and infrastructure standards.
Excellent interpersonal, organizational, and problem-solving skills.
Experience with Cisco CUCM, Polycom, Skype, or BlueJeans is a plus.
Preferred Certifications: InfoComm CTS, CTS-D, CTS-I, or similar.
Why Walmart?
At Walmart, we believe in creating workspaces that empower our associates to do their best work. Our Room and Collaboration Technology team plays a critical role in transforming the way Walmart communicates, collaborates, and connects across the globe.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Walmarts culture is a competitive advantage, and its fostered by being together. Working together in person allows us to collaborate, align quickly and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates.
Our hubs: Walmart is a global company with offices across the United States and around the world. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer - " By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas and opinions while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices .
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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .
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The annual salary range for this position is $90,000.00-$180,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 5 years'experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.Option 2: 7 years' experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.
2 years' supervisory experience or experience leading cross-functional teams.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in computer science, computer engineering, information systems, information technology, or related area and 3 Years of relevant experience in configuration management, developing automation for Provisioning and Orchestration, experience developing and managing service-level objectives (SLOs)/service level indicators (SLIs) for Infrastructure Service availability and performance, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
508 Sw 8Th St, Bentonville, AR 72712, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
