Back to Jobs search

Operations Service Manager

Burlington • Mobile, AL • 8h ago

LOCATION 3250 Airport Road Mobile AL US 36606

Overview

Are you a proven leader with a strong drive to succeed?

Do you work well in a process-driven environment where organization and efficiency are critical to success?

Are you an expert multitasker who would thrive in a high-energy environment?

If so, then this might be the right opportunity for you!

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of leaders of the store team, participating in managing the overall operations of the store.You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors while also overseeing business operations to ensure our associates are delivering excellence customer service and the highest degree of professionalism.

Responsibilities:

Manages the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.

Provides guidance to the Customer Service Supervisors to ensure they are meeting customer service expectations and there is smooth customer flow at the registers.

Manages the overall execution of operations and receiving SOPS, including the continuous flow process.

Monitors the receiving process, transfers, debits, damages, and charge-backs and partners with the Receiving Supervisor to maintain the accuracy of inventory.

Supports the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.

Assist in the management of other store operations areas as needed.

Candidates must have 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization and be able to work a flexible schedule; including early mornings, nights, weekends, holidaysand required travel, as needed. Candidates must also be able to lift and move boxes weighing up to 40 lbs. and should be comfortable utilizing scheduling and reporting computer software.

If you...

...want to work at a fast-growing company with a proven track record of promoting from within

...are excited to deliver great merchandise values to customers every day;

...take pride and ownership in helping drive positive results for a team;

...are committed to treating colleagues and customers with respect;

...are an ambassador in cultivating an inclusive workplace that values diversity;

...want to participate in initiatives that positively impact the world around you;

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

LI-BR1

Posting Number 2025-229737

Location US-AL-Mobile

Address 3250 Airport Road

Shopping Center Suite F-1

Zip Code 36606

Workplace Type On-Site

Position Type Regular Full-Time

Career Site Category Store Management

Position Category Store Management

Evergreen Yes

Min USD $21.00/Hour

Mid USD $29.00/Hour

Similar Jobs

Customer Service Associate

Walgreens • Saraland, AL • 8h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

8h ago

Go to Apply

Sales Management Trainee

Enterprise Mobility • Mobile, AL • 1d ago

Management & Administrative

Overview Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail manage...

1d ago

Go to Apply

Manager Trainee

The Hertz Corporation • Mobile, AL • 3d ago

Management & Administrative

The Manager In Training program provides hands-on training in Sales, Operations, Customer Service, finance, fleet management, and people management. This position has a clearly defined career path to Branch Manager in...

3d ago

Go to Apply

Manager Trainee

The Hertz Corporation • Mobile, AL • 3d ago

Management & Administrative

3d ago

Go to Apply

Operations Manager

The Hertz Corporation • Mobile, AL • 4d ago

Management & Administrative

The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Man...

4d ago

Go to Apply

Customer Service Representative

XPO, Inc. • Saraland, AL • 6d ago

Management & Administrative

Customer Service Representative Requisition Id: 378921 Business Unit: LTL Location: Saraland, AL, US, 36571 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2...

6d ago

Go to Apply

Customer Service Associate

Walgreens • Mobile, AL • 3w ago

Management & Administrative

3w ago

Go to Apply

Customer Service Associate

Walgreens • Mobile, AL • 3w ago

Management & Administrative

3w ago

Go to Apply

Sales and Operations Management Trainee

Penske • Mobile, AL • 3w ago

Management & Administrative

Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems fo...

3w ago

Go to Apply

Electrical Engineering Manager

Austal USA • Mobile, AL • 3w ago

Management & Administrative

Austal USA is recognized for its advancements in naval ship design and construction, presenting distinctive opportunities for team members to participate in influential initiatives shaping the maritime sector now and in...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.