Client Service Specialist

Insight Global • Phoenix, AZ • 3h ago

Job Description

Insight Global is hiring for 5 Client Service Representatives with a large financial services client in Phoenix, AZ. This position does require to work onsite 5 days a week. The Client Service Representative will field approximately 100 calls a day from clients to verify account information, granting account access, or direct the call to the right department. Other responsibilities include documentation, data entry, reviewing documents, and indexing. Someone who is able to implement constructive feedback as well as provide an elevated service to the client will thrive in this environment. This person will be paid 21-22/hr.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Customer Service mindset

30-40 words per minute typing test

Entry Level Computer skills

Data Entry experience (entry level) Experience taking inbound calls (doesn't have to be call center)

Insurance Background

Sales Background null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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