Location: Remote U.S. locations
Our products make a difference - and so do our people.
Clinical Effectiveness, a Wolters Kluwer Health business, is seeking an experienced Major & Strategic Account Executive to continue driving growth in their Healthcare Provider marketplace across the US.
Why join Wolters Kluwer?
Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping clinicians provide optimal care for their patients.
UpToDate clinical decision support, drug information, and patient engagement solutions are trusted by over 3 million clinicians in more than 170 countries to help them strengthen point-of-care decision making. More than 60 research studies show UpToDate helps improve patient care and hospital performance, including reduced lengths of stay, adverse complications and mortality.
Position Overview:?
The Major & Strategic Account Executive is a sales expert with responsibility to secure and grow large strategic hospitals and health systems. This customer base includes but is not limited to hospitals, health systems, government agencies, pharmacies, universities and clinics. This individual will collaborate with our Sales, Product, Pricing, Marketing and Customer Success teams and bring their expertise in this market to ensure our customers are getting the most value possible and the Voice of the Customer is being communicated to our internal teams.
If you have a passion for improving patient care, a drive to succeed as part of a winning team, experience in Healthcare IT, and are interested in working for a global market leader we encourage you learn more about this role.
Responsibilities
Develop and maintain strong relationships with key stakeholders and decision-makers across multiple levels within an account- Independently identify and close new sales opportunities
Manage the renewal lifecycle from start to finish
Create and deliver compelling proposals tailored to client needs
Lead coordination efforts between clients and internal teams to ensure seamless service delivery
Regularly assess customer satisfaction and implement improvements
Conduct in-depth analysis of client data to drive sales strategies
Provide valuable insights in sales meetings and strategy sessions
Address and resolve complex client issues independently
Lead or contribute significantly to lead generation and marketing initiatives
Negotiate product/service terms with a high degree of discretion
Collaborate with other internal teams such as Customer Success, Marketing, Product, Specialists, etc. to ensure our entire organization is delivering the full value to our strategic customers
Requirements
Education
Bachelor's degree or equivalent is required:
Experience
10+ years of experience in sales, customer success or account management, preferably in roles involving both client renewal and growth in the Clinical Decision Support healthcare segment
Has a significant understanding of business, financials, products/ services, the market and the needs/challenges of assigned accounts
Is recognized externally as a leading sales strategist and business expert, with highly sophisticated understanding of customer needs and competitors' offering; has a top external brand reputation within the healthcare segment
Proven experience in sales, account management, or business development.
Strong negotiation and relationship-building skills.
Excellent communication and presentation abilities.
Understanding of the industry and market trends.
Skills
Business Insight: Thorough understanding of business operations and financials.
Advanced Client Management: Proficiency in nurturing and maintaining deep client relationships.
Autonomous Negotiation: Capability to negotiate terms independently.
Strategic Data Analysis: Ability to perform comprehensive data analysis.
Effective Presentation: Expertise in delivering persuasive presentations.
Integrated Coordination: Skill in facilitating collaboration across multiple teams.
Advanced Sales Knowledge: Deep understanding of sales methodologies and practices.
Complex Issue Resolution: Proficiency in addressing and resolving intricate client issues.
Advanced Customer Service: Expertly support and resolve complex customer issues.
Industry Insight: In-depth understanding of industry dynamics and trends.
Customer-Centric Approach: Expertise in developing customer-centric strategies.
Travel requirements : Ability to travel up to 60% to customer locations
Why join Wolters Kluwer?
Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping clinicians provide optimal care for their patients.
UpToDate clinical decision support, drug information, and patient engagement solutions are trusted by over 3 million clinicians in more than 170 countries to help them strengthen point-of-care decision making. More than 60 research studies show UpToDate helps improve patient care and hospital performance, including reduced lengths of stay, adverse complications and mortality.
LI-Remote
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
