Shift Lead

Walgreens • Smyrna, TN • 12h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1598271BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1300 HAZELWOOD DR,SMYRNA,TN,37167

Full District Office Address: 1300 HAZELWOOD DR,SMYRNA,TN,37167-03922-12375-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 12375-SMYRNA TN

Similar Jobs

Restaurant Crew

7-Eleven • Smyrna, TN • 8h ago

Retail & Hospitality

Restaurant Crew Apply Now ( https://olivia.paradox.ai/co/7Eleven60/Job?job\id=PAF-7E-D9D319DD-15C7-477C-99E9-F6A43200F371\2847\1740832617\0 ) Save Job Job ID ERC41894 Store-ID 41894 Address 560 SAM RIDLEY PKWY W, S...

8h ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Murfreesboro, TN • 2d ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedule...

2d ago

Go to Apply

Restaurant Crew

7-Eleven • Antioch, TN • 3d ago

Retail & Hospitality

Restaurant Crew Apply Now ( https://olivia.paradox.ai/co/7Eleven60/Job?job\id=PAF-7E-77D8030B-73A1-4F07-A1B8-01102566BD80\13819\1740832640\0 ) Save Job Job ID ERC41060 Store-ID 41060 Address 4198 MURFREESBORO PIKE,...

3d ago

Go to Apply

Restaurant Manager

Raising Cane's • Smyrna, TN • 4d ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $ 20-21.50/ hour At Raising Cane's Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It's ou...

4d ago

Go to Apply

Restaurant Team Member Part Time

Love's Travel Stops & Country Stores • Mount Juliet, TN • 4d ago

Retail & Hospitality

Req ID: 462466 Address: 150 Couchville Industrial Blvd Mt. Juliet, TN, 37122 Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k)...

4d ago

Go to Apply

Restaurant Crew

7-Eleven • Murfreesboro, TN • 5d ago

Retail & Hospitality

Restaurant Crew Apply Now ( https://olivia.paradox.ai/co/7Eleven60/Job?job\id=PAF-7E-8A4BD082-A222-4CB2-BB36-227C2B340174\1723\1740832630\0 ) Save Job Job ID ERC45899 Store-ID 45899 Address 1619 NEW SALEM HWY, MURF...

5d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Mount Juliet, TN • 6d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have...

6d ago

Go to Apply

Restaurant Team Member

Love's Travel Stops & Country Stores • Mount Juliet, TN • 1w ago

Retail & Hospitality

Req ID: 458966 Address: 150 Couchville Industrial Blvd Mt. Juliet, TN, 37122 Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k)...

1w ago

Go to Apply

Assistant Store Manager - Operations

Home Depot • Murfreesboro, TN • 1w ago

Retail & Hospitality

Position Purpose: Assistant Store Managers in Training are learning the various responsibilities and functions of the following roles: Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assi...

1w ago

Go to Apply

General Manager - Restaurant

Love's Travel Stops & Country Stores • Mount Juliet, TN • 1w ago

Retail & Hospitality

Req ID: 458420 Address: 150 Couchville Industrial Blvd Mt. Juliet, TN, 37122 Welcome to Love's! Where People are the Heart of Our Success Restaurant General Manager Working at Love's as a Restaurant General...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.