Shift Lead

Walgreens • La Grange, IL • 15h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1598251BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 2 N LA GRANGE RD,LA GRANGE,IL,60525

Full District Office Address: 2 N LA GRANGE RD,LA GRANGE,IL,60525-02001-05670-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 05670-LA GRANGE IL

Similar Jobs

Maintenance Electrician - 2nd Shift

Edsal Manufacturing • Chicago, IL • 6h ago

Retail & Hospitality

Job Posting Maintenance Electrician - 2nd Shift Edsal Manufacturing is North America's leading designer, manufacturer, and distributor of high-quality steel shelving and cabinets for garage, basement, storage, and c...

6h ago

Go to Apply

Maintenance Mechanic - 2nd shift

Edsal Manufacturing • Chicago, IL • 6h ago

Retail & Hospitality

Job Posting Maintenance Mechanic - 2nd Shift Edsal Manufacturing is North America's leading designer, manufacturer, and distributor of high-quality steel shelving and cabinets for garage, basement, storage, and comm...

6h ago

Go to Apply

Strategy & Planning Lead, US&C Grocery & Retail

Uber • Chicago, IL • 15h ago

Retail & Hospitality

About the Role We're looking for a sharp, high-EQ operator to lead strategic planning and drive business-critical initiatives across Uber's rapidly growing Grocery & Retail organization across the US&C. As the...

15h ago

Go to Apply

Delivery & Install Driver

Ricoh Americas Corporation • Bolingbrook, IL • 15h ago

Retail & Hospitality

Delivery & Install Driver POSITION PROFILE Responsible for an efficient and quality pick-up, relocation, and delivery, of office equipment in a safe manner. Installation and networking of gear may be necessary d...

15h ago

Go to Apply

Shift Lead

Walgreens • Hillside, IL • 15h ago

Retail & Hospitality

Job Description: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day....

15h ago

Go to Apply

Project Delivery Lead - Life Sciences - 300002070503885-3269

Wood PLC • Chicago, IL • 1d ago

Retail & Hospitality

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12698913 JOB DESCRIPTION Remarkable people, trusted by clients to design a...

1d ago

Go to Apply

Maintenance Mechanic - 3143-3669

BWAY • Chicago, IL • 1d ago

Retail & Hospitality

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12698735 JOB DESCRIPTION Responsibilities: Follow, without exception, all...

1d ago

Go to Apply

Store Crew

7-Eleven • Crestwood, IL • 1d ago

Retail & Hospitality

Store Crew Apply Now ( https://olivia.paradox.ai/co/7Eleven60/Job?job\id=PAF-7E-A1223F99-9BF2-4B7C-91D7-C7B30A59F52A\10399\1735340614\0 ) Save Job Job ID ESC43567 Store-ID 43567 Address 14002 CICERO AVE, CRESTWOOD,...

1d ago

Go to Apply

Steward (Dishwasher) - Part Time

Omni Hotels • Chicago, IL • 2d ago

Retail & Hospitality

Location Chicago Hotel Sweet Home for sure... Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world cla...

2d ago

Go to Apply

Restaurant Crewmember

Raising Cane's • Chicago, IL • 3d ago

Retail & Hospitality

Starting hiring pay: $16.5 Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immed...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.