Field Service Technician

Actalent • Urbandale, IA • 16h ago

Attention!! Seeking a Field Service Technician in the Urbandale Area!!

Job Description

Travel primarily to customers in Latin America to assist with installation, operation, troubleshooting, and maintenance of equipment. Perform start-up and service calls to extruder plants ensuring the equipment is operating properly. Collaborate with two other service technicians, the engineering team, and the assembly team. Respond to service calls for client orders, questions, feedback, parts, etc. Inspect installation of production line including electrical connections and transitions. Partner with the sales team to support product development and prospects. Be in charge of documentation and writing reports of all client site visits. Maintain customer relationships by following up regularly with customers to ensure equipment is operating at optimum performance.

Responsibilities

Travel to customer sites primarily in Latin America for equipment installation, operation, troubleshooting, and maintenance.

Perform start-up and service calls to extruder plants, ensuring proper equipment operation.

Collaborate with service technicians, engineering, and assembly teams.

Respond to service calls related to client orders and feedback.

Inspect production line installations, including electrical connections and layout.

Partner with sales to support product development and prospects.

Document and write reports of all client site visits.

Maintain customer relationships through regular follow-ups.

Essential Skills

Fluent in Spanish with the ability to translate and discuss technical terminology.

Strong mechanical aptitude and experience with power tools.

Comfortable with HMI Interfaces and VFDs.

Ability to travel internationally 25% of the time.

Experience in PLC programming.

Proficiency in Microsoft Office for presentations and report writing.

Associate's degree with a technical focus or a bachelor's degree in industrial technology.

Strong communication and teamwork skills.

Additional Skills & Qualifications

BSME is a plus.

Curious and adaptable personality.

Experience in R&D is advantageous.

Work Environment

Travel 25% of the time, primarily to Argentina, Mexico, and the Philippines, with a focus on Latin America.

Must have a passport and a clean background for international access.

Primarily based onsite in Urbandale with two other service technicians.

Opportunity for collaboration with engineering and assembly teams.

The team is laid back, providing flexibility in building your own day.

Clients offer excellent hospitality during travel, and there are multiple earning opportunities including travel bonuses and hourly pay for all travel hours.

The team is mindful of balancing work and travel to prevent burnout.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision- Critical Illness, Accident, and Hospital- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available- Life Insurance (Voluntary Life & AD&D for the employee and dependents)- Short and long-term disability- Health Spending Account (HSA)- Transportation benefits- Employee Assistance Program- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Urbandale,IA.

Application Deadline

This position is anticipated to close on May 11, 2025.

Molina Healthcare • Des Moines, IA • 1d ago

Management & Administrative

JOB DESCRIPTION Job Summary Focuses on process improvement, organizational change management, project management and other processes relative to the business. Project management includes estimating, scheduling, cost...

1d ago

Go to Apply

Market Grille Clerk

Hy-Vee Food Stores • Ankeny, IA • 1d ago

Management & Administrative

Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and commit...

1d ago

Go to Apply

UX Research Manager

Meta • Des Moines, IA • 2d ago

Management & Administrative

Summary: Over the past several years, we have observed the growth of private messaging and content consumption. Our mission is to spark meaningful relationships between close friends through creative, personalized, an...

2d ago

Go to Apply

Supply Chain Manager - NA Corn Quality and Allocations Manager

Corteva Agriscience • Des Moines, IA • 2d ago

Management & Administrative

Want to be a part of a dynamic and highly collaborative supply chain organization? Corteva North America Supply Chain is looking for a Corn Quality and Allocations Manager . This position is accountable for the suppl...

2d ago

Go to Apply

Customer Service Associate

Walgreens • West Des Moines, IA • 2d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

2d ago

Go to Apply

Customer Service Director

Intermountain Health • Des Moines, IA • 2d ago

Management & Administrative

Job Description: The Director is responsible for leading and overseeing the Customer Service division within the Revenue Service Center, along with developing a high-performance team in a centralized business office....

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.