Reference Librarian

Utica Public Library • Utica, NY • 1d ago

NY1533055 Reference Librarian needed for the Utica Public Library in Utica, NY.

PAY RATE: Non-Exempt; $26.00 per hour

SPECIFIC DUTIES (Illustrative): Provide Reference service at the Reference Desk in person, by phone and e-mail. Instruct customers in formal and informal settings on the use of library resources, computers, and technology. Provide informal assistance to library users on computers as well as their personal digital devices such as laptops, cell phones, and tablets. Responsible for managing online e-mail reference questions and establishing processes and procedures for timely response from Reference staff. Receive interlibrary loan requests from customers. Assist patrons with printing, scanning, and use of other library equipment. Other duties as assigned.

MINIMUM QUALIFICATIONS: MLS/MSIS or equivalent from an ALA Accredited Library School - *Spring 2025 Graduates are eligible to apply with proof of degree within first three months of hire (Required). NYS Public Librarians Certificate within first three months of hire (Required). Working knowledge and familiarity with Microsoft Office, Social Media Platforms, content creation software, e-mail distribution platforms and web content management systems. Excellent communication skills. Commitment to customer-centered, quality public library service and the ability to work cooperatively with colleagues to serve a diverse clientele.

HOW TO APPLY: Please submit a cover letter, resume, graduate transcript, an example(s) of social media content created, and contact information for 3 professional references via e-mail ONLY - with the job title as the subject heading - to: apply@uticapubliclibrary.org

APPLICATION DEADLINE: Applications will be accepted until the position is filled.

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