JOB REQUIREMENTS: PURPOSE Under direct supervision, provides sales and
customer service activities primarily related to retail customers
utilizing knowledge of sales techniques and industry knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES Provides customer service
primarily to retail customers, via walk-in, telephone or email,
including assisting with customer inquiries on product selection,
pricing, availability, refunds/exchanges requiring a working knowledge
of company products, procedures and practices. Actively engages in
selling company products/services and related items. Provides material
estimates and quotes for small packages (stairs, decks, fences, sheds,
etc.). Enters orders into system and schedules delivery of products.
Plans and paces own work efficiency in order to meet daily, weekly,
project, or team related productivity goals. Participates in
coordinating and conducting customer workshops. Handles and resolves
simple customer complaints and forwards more complex issues to more
senior staff for resolution. Assists with store housekeeping, signage,
stocking, inventory control, and other related activities. Understands
and observes all safety procedures and practices in order to prevent
injury to self or co-workers; attends periodic safety meetings as
required; may recommend changes to improve safety procedures. Other
duties may be assigned. SUPERVISORY RESPONSIBILITIES This job has no
supervisory responsibilities. MINIMUM REQUIREMENTS To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. High school diploma or
General Education Degree (GED) and six (6) months sales-related
experience; or equivalent combination of education and experience.
COMPETENCIES Knowledge of company products, competitor\'s products and
company standards Knowledge of company product pricing, discount and
estimating formulas and guidelines Good verbal and written communication
skills Demonstrates strong detail orientation skills Strong customer
service skills Knowledge of basic sales techniques, concepts and the
ability to influence and persuade Proficient in Microsoft Office... For
full info follow application link. \"Builders FirstSource is an Equal
Opportunity/Affirmative Action Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, protected veteran status or status as an
individual with a disability. In compliance with the ADA Amendments Act
(ADAAA), if you have a disability and would like to request an
accommodation in order to apply for a position with Builders
FirstSource, please call (214) 765-3990 or email:
ADA.Accommodation@bldr.com. Please do not send resumes to this email
address - it is intended only to be used to request an accommodation in
submitting an application for a job opening.\" *** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/19F74525539D47D6
