Customer Service Associate

Walgreens • Lexington, NC • 3d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1597087BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 305 W US HIGHWAY 64,LEXINGTON,NC,27295

Full District Office Address: 305 W US HIGHWAY 64,LEXINGTON,NC,27295-02505-17240-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 17240-LEXINGTON NC

Similar Jobs

Marketing CRM Manager

TEKsystems • Thomasville, NC • 5d ago

Management & Administrative

Work Environment - 5 days a week onsite in Thomasville, NC. No exceptions. Description The Manager-Marketing CRM will develop and implement marketing CRM strategies to drive revenue and enhance customer engagement....

5d ago

Go to Apply

Unit Manager, RN

Genesis Healthcare • Lexington, NC • 2w ago

Management & Administrative

Overview FULL-TIME RN UNIT MANAGER / MONDAY - FRIDAY 8:00 AM - 5:00 PM SOME ONCALL RESPONSIBILITIES & ROTATION At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of hi...

2w ago

Go to Apply

Sales Manager

M&L Chrysler Dodge Jeep Ram • Lexington, NC • 2w ago

Management & Administrative

This is your opportunity to lead a team of sharp & dedicated Sales Consultants. Previous Dealership managers or top-sales performers are welcome to apply. The ideal candidate enjoys networking and getting to know cu...

2w ago

Go to Apply

Security Officer - Armed

Allied Universal • Lexington, NC • 3w ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be pa...

3w ago

Go to Apply

Registered Nurse - Nights

Novant Health • Thomasville, NC • 2d ago

Hospital & Medical

Job Summary Job Title: Registered Nurse - Emergency Department Schedule: 7pm-7am, Full-Time Department: Emergency Department Location: Thomasville Medical Center Why Join the Emergency Department Team at Tho...

2d ago

Go to Apply

Internist

Novant Health • Thomasville, NC • 4d ago

Job Summary Novant Health offers: 2 year salary guarantee, starting bonus, plus relocation assistance Medical and Retirement Benefits, CME allowance, Malpractice included Epic as system-wide EMR Work-Life Bala...

4d ago

Go to Apply

Truck Driver Class A Regional

Ryder System • Lexington, NC • 6d ago

Trucking & Construction

Position Description Immediate opening for a SOLO Class A CDL Truck Driver and we want the right Trucker to join us in Lexington, NC For More Info Call Nathan or Text "Lexington" to 904-541-9285 https://RyderCare...

6d ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Lexington, NC • 6d ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedule...

6d ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Lexington, NC • 6d ago

Retail & Hospitality

6d ago

Go to Apply

Care Coordinator- Onsite- Lexington NC

UnitedHealth Group • Lexington, NC • 1w ago

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistical...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.