Customer Service Associate

Walgreens • South Euclid, OH • 6d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1596720BR

Title: Customer Service Associate

Company Indicator: Walgreens Boots Alliance

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2135 WARRENSVILLE CENTER RD,SOUTH EUCLID,OH,44121

Full District Office Address: 2135 WARRENSVILLE CENTER RD,SOUTH EUCLID,OH,44121-02629-04685-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04685-SOUTH EUCLID OH

Similar Jobs

Account Manager

Messer North America, Inc. • Cleveland, OH • 57min ago

Management & Administrative

Description Position Summary: As one of our Account Managers, you will be a key contributor to increasing territory profitability and revenue through an in depth understanding of your territory consisting of bulk ga...

57min ago

Go to Apply

Microsoft Market Consultant

Microsoft Corporation • Cleveland, OH • 4h ago

Management & Administrative

Do you have a passion for using Microsoft technology to empower consumers through the use of incredible and transformative products? The U.S. Retail Sales and Marketing Team is looking for Microsoft Market Consultant to...

4h ago

Go to Apply

Customer Service Representative

Cintas • Cleveland, OH • 4h ago

Management & Administrative

Requisition Number: 200000 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Respon...

4h ago

Go to Apply

HR Operations Manager

PNC • Cleveland, OH • 4h ago

Management & Administrative

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day...

4h ago

Go to Apply

Customer Service Manager

Nestle • Solon, OH • 4h ago

Management & Administrative

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, inc...

4h ago

Go to Apply

Design Consultant / Sales

Closets By Design, Inc • Mentor, OH • 5h ago

Management & Administrative

Help others organize their home! Showroom Located in Lakewood, Ohio on Madison Avenue. Due to extended growth, Closets by Design is looking for Designers in the Interior Design industry. As a Closets By Design Sales...

5h ago

Go to Apply

Design Consultant / Sales

Closets By Design, Inc • Lakewood, OH • 5h ago

Management & Administrative

5h ago

Go to Apply

Email Marketing Specialist I

Medical Mutual of Ohio • Brooklyn, OH • 1d ago

Management & Administrative

Note, requires a minimum of (3) days per week in-office in Brooklyn, Ohio. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to m...

1d ago

Go to Apply

Vendor Operations Management Consultant - LTSS

Elevance Health • Independence, OH • 1d ago

Management & Administrative

Vendor Operations Management Consultant - LTSS Location: This position is based in Ohio with a strong preference for Columbus, OH. Hybrid Workforce Schedule: This position will take part in Elevance Health's hybri...

1d ago

Go to Apply

Sales and Service Technician

Bridgestone Americas • Cleveland Heights, OH • 1d ago

Management & Administrative

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complet...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.