Customer Service Representative I

ManpowerGroup • Woodridge, IL • 6d ago

Our client, a leading provider in customer service solutions, is seeking a Customer Service Representative I to join their team. As a Customer Service Representative I, you will be part of the Sales Support team, providing essential assistance to Account Executives, Marketing Associates, and customers. The ideal candidate will have strong organizational skills, attention to detail, and the ability to multitask effectively, which will align successfully in the organization.

Job Title: Customer Service Representative I

Location: Woodridge, IL

Pay Range: $18.25 per hour

What's the Job?

Assist and resolve customer inquiries and needs promptly and accurately.

Handle key pick-up requests and manage transportation/routing on delivery questions.

Process will call orders and provide customers with invoice copies.

Monitor orders before cut-off and communicate regularly with Account Executives and customers.

Manage same-day deliveries for OPCO.

What's Needed?

A high school diploma or equivalent.

Strong telephone communication skills.

Ability to work in a fast-paced environment.

Proficiency in MS Office.

Ability to sit and work at a computer for extended periods.

What's in it for me?

Opportunity to develop your skills in a supportive environment.

Gain valuable experience in customer service and sales support.

Work in a collaborative team atmosphere.

Potential for career advancement within the organization.

Comprehensive onboarding and training provided.

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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