Customer Service Associate

Walgreens • Norton Shores, MI • 6d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1594097BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 1171 E SHERMAN BLVD,NORTON SHORES,MI,49444

Full District Office Address: 1171 E SHERMAN BLVD,NORTON SHORES,MI,49444-01809-10079-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift: Various

Store: 10079-NORTON SHORES MI

Similar Jobs

Customer Service Representative II

Material Handling Systems • Norton Shores, MI • 2d ago

Management & Administrative

FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design...

2d ago

Go to Apply

Customer Service Associate

Walgreens • Muskegon, MI • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

1w ago

Go to Apply

Administrative Assistant - Engineering, Sourcing and Supply Chain

Saf-Holland, Inc. • Muskegon, MI • 2w ago

Management & Administrative

Summary of Job Duties: Assists Vice President, Directors and other department personnel by performing a variety of administrative support duties. Work includes meeting planning and preparation, maintaining company recor...

2w ago

Go to Apply

Sales Clerk

Coast Guard Community Services Command • Grand Haven, MI • 2w ago

Management & Administrative

OMB NO: 1625-0120 Expiration Date: 01/30/2025 Announcement #: 6208Opening Date: 09 April 2025 Pay Plan/Series/Pay Band: NF-2091-01Closing Date: Until Filled Work Schedule: Intermittent (0-19 hrs/w...

2w ago

Go to Apply

Customer Service Associate

Ollie's Bargain Outlet • Muskegon, MI • 3w ago

Management & Administrative

Description Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and...

3w ago

Go to Apply

Plant Operations Manager

Trinity Health • Muskegon, MI • 3w ago

Management & Administrative

Employment Type: Full time Shift: Day Shift Description: Position Summary: This position will oversee the day-to-day operations at one of the Mercy Health campuses. To include Life Safety Compliance, Regulat...

3w ago

Go to Apply

CNC Shift Lead

Workbox Staffing • Muskegon, MI • 4h ago

Retail & Hospitality

CNC Shift Lead, $25.00+/per hour - Muskegon A local manufacturer that specializes in state of the art CNC Machining is seeking a Supervisor to join their growing team on 2nd Shift! Hours are 2:45pm-1:00am (Monday-Thu...

4h ago

Go to Apply

CNC Operator

Workbox Staffing • Grand Haven, MI • 4h ago

Manufacturing & Warehouse

CNC Operator, $18+/hr -- 1st Shift - Grand Haven Looking for a fresh start? Apply today! This local company is seeking a CNC Operator for their 1st shift! Hours are 7:00am-3:30pm Monday-Friday, with overtime as requir...

4h ago

Go to Apply

CNC Operator

Workbox Staffing • Muskegon, MI • 4h ago

Manufacturing & Warehouse

CNC Operator, $19/hour - Muskegon, MI Are you someone who takes pride in precision and enjoys working with cutting-edge manufacturing technology? Then come check this place out and make a change. Qualifications: ?...

4h ago

Go to Apply

Screw Machine Operator

Workbox Staffing • Grand Haven, MI • 4h ago

Manufacturing & Warehouse

Screw Machine Operator, $16/hour - Grand Haven, Michigan Are you someone who thrives in a hands-on role and takes pride in producing high-quality parts that drive the heavy equipment and machinery industry? Then come...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.