Project Manager/Customer Service

Duram Solutions, LLC. • Alpena, MI • 5d ago

Introduction: Duram Solutions LLC is excited to welcome a qualified team member with the primary responsibility of Project Management. This role may be located in either Alpena, MI (preferred) or Evart, MI.

Company Description: Duram Solutions LLC specializes in the manufacturing of material handling equipment, including both legacy equipment and innovative new technologies. Duram Solutions LLC is committed to delivering high-quality products and exceptional customer service.

Job Description: Team members with project management responsibilities are required to oversee projects from inception to completion. This will include application support during the quote stage, continuous monitoring and scheduling after the sale, and maintaining the customer relationship until a project has been completed. Additionally, this role will include secondary responsibilities of customer service -- being the first point of contact for our customers and handling all inquiries, resolving issues, and ensuring customer satisfaction.

Skills:

Proficiency with Microsoft Office tools

Experience with GEM tools, including Emerald

Excellent communication skills

Ability to effectively manage multiple responsibilities

Ability to work effectively in a team environment

Knowledge:

Knowledge of material handling equipment

Understanding of supply chain processes

Project management expertise

Ability to Implement:

Ability to oversee projects from inception to completion

Ability to provide application support during the quote stage

Ability to continuously monitor and schedule projects after the sale

Ability to maintain customer relationships until project completion

Ability to handle customer inquiries and resolve issues

Benefits:

Competitive pay based on competency

100% employer-paid health insurance and HSA for employees

Flexible paid time off and holidays

401(k) with employer matching

Discretionary bonuses

We are excited to welcome new talent to our team! If you are passionate about what you do and are looking for a dynamic and supportive work environment, we encourage you to apply. Join us and be a part of a company that values innovation, collaboration, and professional growth. We look forward to seeing how we can succeed together.

Similar Jobs

Route Sales & Service Apprentice

CertaSite, LLC • Alpena, MI • 1d ago

Management & Administrative

CertaSite, LLC ROLE OVERVIEW We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can suc...

1d ago

Go to Apply

Customer Service Representative

ProCal Innovations, LLC • Alpena, MI • 2w ago

Management & Administrative

Company Description: ProCal Innovations (PCI) is an industry-leading manufacturer of Load Bearing Roller Assemblies, Conveying Components, and unique specialty Ancillary Products. Founded in 1986 in Alpena, Michigan, PC...

2w ago

Go to Apply

Restaurant General Manager

Taco Bell • Alpena, MI • 15h ago

Retail & Hospitality

Summary: As Restaurant General Manager at Team Lyders, you will manage one of our restaurants within our brand standards and policies. Your role will ensure customer satisfaction, profit maximization, and a vibrant, m...

15h ago

Go to Apply

Maintenance Technician (Part Time) - Bingham Apartments- Alpena, MI

KMG Prestige • Alpena, MI • 2w ago

Retail & Hospitality

KMG Prestige is seeking a Maintenance Technician to join our team in Alpena, MI who enjoys new challenges, takes pride in their work, and is detail oriented. The ideal candidate will strive to create happy residents thr...

2w ago

Go to Apply

Team Member: Service Champion Taco Bell

Taco Bell • Alpena, MI • 2w ago

Retail & Hospitality

At Taco Bell, We're hungry for Más. Más Heart, Más Flavor, and Más Value. If YOU want Más in YOUR life read on... Do YOU go out of your way to make someone smile? When YOU say, "Thank You", do you mean it? Do YOU...

2w ago

Go to Apply

Team Member: Food Champion - Taco Bell

Taco Bell • Alpena, MI • 2w ago

Retail & Hospitality

2w ago

Go to Apply

Physical Therapist

Health Advocates Network • Alpena, MI • 3w ago

Hospital & Medical

Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities ? Refer a friend & Cash in! Travel reimbursement and per diem...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.