Business Operations Manager - Hybrid (Minneapolis)

Slalom, LLC • Minneapolis, MN • 1w ago

We are interested in every qualified candidate who is eligible to work in the United States. However, we are NOT able to sponsor visas. This role is based in Minneapolis, MN. The person must live in the Twin Cities area and will work in a hybrid model, coming to the MSP Office 2+ days a week. Who You'll Work With Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what's possible-together. At Slalom we are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our North Central Market is home to a diversified and growing group of client accounts, ranging from Fortune 5 companies to exciting start-ups to impactful non-profits and public sector opportunities. The Business Operations team supports sales, portfolio, account, and engagement leaders. We bring efficiency to internal functions and enable consultants to focus their time on our clients. What You'll Do The Business Operations Manager will be responsible for the end-to-end operations of the North Central market, inclusive of client accounts in Minnesota, Western Wisconsin, Iowa, Nebraska, North and South Dakota. Our primary office hub is in downtown Minneapolis. This role reports directly to the Central Region Business Operations Lead and will take direction from the North Central Chief of Staff and General Manager. Responsibilities include: Owns the prioritization and delivery of all business operations priorities for the market Identifies pain points and areas for improvement working with their manager and the local team to propose solutions Assist pursuit leads in maintaining sales, opportunity, and staffing data in our systems Facilitate deal review process and governance Support account planning processes Facilitate account onboarding for diamond accounts (background checks, client credentials, equipment, etc.) Monitor engagement financials and partner with delivery teams to mitigate risks Validate and reconcile consultant time entry Provide metrics and reporting to support account, industry, and market leaders in understanding the health of their business - including development of insights and recommendations based on that data Act as a liaison to the Engagement Management Office and other global services teams to research complex questions and troubleshoot issues Champion global initiatives and provide process support for the business Maintain operational excellence and advance operational maturity in your market/portfolio Participate in occasional global initiatives Actively mentor and coach direct reports Location: Minneapolis Hybrid role, with minimum 2 days a week in the office Qualifications: 5-7+ years professional work experience Strong interpersonal communication skills Financial aptitude Ability to multi-task and prioritize Exceptional analysis skills and ability to translate information to insight Experience with Microsoft technologies, including Excel, and ability to learn new technologies quickly Process design and improvement experience Preferred experience: Professional services industry experience Salesforce or similar CRM tool Power BI or similar analytics tool People leadership experience Experience with communicating and managing upward About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 53 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for a Manager is $92,000-147,000 and the base. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process. #LI-MH9 #LI-ME3 Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjY5Njk3LjEwNTA2QHNsYWxvbWNvbXAuYXBsaXRyYWsuY29t

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