Operations Project Manager
Kennesaw, Georgia
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing medium to large projects for an operations department or Line of Business. Key responsibilities include determining appropriate test methods, coordinating execution across stakeholders and test groups, managing project scope, planning, and organizing, directing the execution of test plans and scripts, and working closely with management on project impact and direction. Job expectations include acting as the first point of contact for end-to-end project status, project health, mitigation, and timely escalation to leadership and stakeholders.
Responsibilities:
Determines testing methods needed for assigned projects, educates resources, partners with all testing teams engaged, and provides reporting for the overall testing throughout the testing process
Manages and directs project parameters, costs, project testing execution, and resource allocation
Partners with operations management on creating project impact and providing direction and guidance to internal teams
Coordinates development of key project deliverables in partnership with various key internal and external business partners
Manages and leads the execution of multiple and often competing priorities to meet deadlines and adhere with policies and procedures
Establishes project status routines and tracks critical path deadlines and overall business measures for success
Leads defect resolution and roadblock clearing efforts to enable successful completion of testing
Required Qualifications:
1+ years of product management experience
Provide regular updates to stakeholders on project status, risks, and resolutions.
Superior planning and organizational skills are the most important skills for this role
Self-starter who takes initiative and works independently, with minimal oversight and guidance
Proficient experience with Microsoft Office, WebEx and SharePoint
Strong ability to communicate (written and verbal) across all levels
Proven ability to present formally and informally to all levels of leadership
Experience with leading meetings and the ability to hold people accountable
Proven problem solving skills
Capability to work effectively in a team environment
Experience working with Risk and Control partners
Desired Qualifications:
Experience in the Universal Change Risk Assessment (UCRA) application and process
Consumer Credit Assistance (CCA) experience
Skills:
Attention to Detail
Collaboration
Risk Management
Active Listening
Change Management
Customer and Client Focus
Problem Solving
Process Mapping
Business Case Review
Critical Thinking
Planning
Presentation Skills
Project Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
