Operations Manager (Full-Time)

ChildServe • Ames, IA • 1w ago

Leadership (Supervisory, Management, Executive) Ames, Iowa

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Description

As the Operations Manager at ChildServe, you'll be responsible for the successful, efficient, effective, and safe management of administration support activities and operational functions for all assigned programs and locations.

What You'll Do

Ensure all operational processes are current, documented, implemented, and managed effectively and efficiently.

When appropriate, align department functions with organization-wide policy and procedure.

Collaborate with service leaders to integrate clinical and operational needs.

Manage and/or coordinate centralized functions with facilities, safety, and IT teams.

Manage compliance with external regulations. Monitor compliance standards to maintain accreditation and complete accreditation application/documentation as needed.

Develop and maintain quality assurance programs and complete audits for assigned services in collaboration with clinical and service managers.

Identify and monitor key business results and ensure budget achievement for assigned departments and/or programs.

Supervise the team through effective hiring, training, coaching, and performance management. Ensure the development of staff to achieve high results.

What You'll Need

Bachelor's degree.

Three years of office/administrative experience.

Three years of supervisory experience.

Healthcare administration or office management experience preferred.

Ability to understand and communicate effectively and professionally in reading, writing, and speaking the English language.

Why ChildServe?ChildServe has earned the title of Top Workplace every year since 2014. Here's why employees love working here:

Our work matters. We partner with families to help children with special healthcare needs live a great life.

We're not your average non-profit. We serve more than 5,800 children each year through over 30 specialty pediatric services in the Ames, Des Moines, Iowa City, and Cedar Rapids areas. Many of our programs are one-of-a-kind.

Our team rocks. Our teams are filled with people who care about their coworkers, and who believe that collaboration is key to providing exceptional care to children.

Our learning never stops. As a non-profit dedicated to innovation, we're proud to help team members gain new certifications, continue their education, take their expertise to the next level, and find new opportunities to advance their career right here at ChildServe.

We believe our differences make us great. We are on a continuous journey to create an environment where different perspectives are valued, and all feel safe and welcome.

We're moving forward together. Experts across multiple disciplines work together to help kids get the best care possible.

ChildServe is an Equal Opportunity Employer.

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