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Patient Service Specialist

Select Medical • Crystal Lake, IL • 3w ago

Overview

Crystal Lake, IL

Location: 1095 Pingree Rd, Suite 209, Crystal Lake IL 60014

Position Type: Part Time

Schedule: Weekdays, Hours will vary between open clinic hours

Compensation: $18.00 - $20.00/hour - based on experience

When patients enter our outpatient physical therapy center,we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Regular communication with parties such as therapists,insurance companies, attorney offices, translation companies, market operational leaders and business development team

Qualifications

Minimum Qualifications:

High School Diploma or GED required

1 Year of Medical Office Experience

Preferred Qualifications:

1 Year of Front Desk Experience

Physical Requirements:

Ability to communicate clearly and professionally with co-workers and patients

Ability to multi-task phone, computer, and in-person interactions

Ability to use computer scheduling software (with appropriate training)

Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

Ability to speak and hear sufficiently to understand and give directions

Appropriate manual dexterity to enable typing (including 10-key) and mouse use throughout a work day/shift

Ability to walk, stand, bend, and reach consistently throughout a work day/shift

Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

Ability to carry office supplies up to 10lbs

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/326052/patient-service-specialist/job?mode=apply&apply=yes&in_iframe=1&hashed=1374627814)

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Job ID 326052

Location US-IL-Crystal Lake

Experience (Years) 0

Category Administrative - Administrative Services

Street Address 1095 Pingree Road

Company RUSH Kids Pediatric Therapy

Position Type Part Time

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