HVAC Field Supervisor (Commercial) - 2985-6131

Service Experts • Elmhurst, IL • 2w ago

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12666451 **Location: Chicago, IL

Field Supervisor - Engineering Excellence

Reports To**: Branch Manager or Area Manager

Status: Hourly

Location Name: Engineering Excellence

Competitive Pay: \$40-\$55/hour

Join the team of experts and realize your true potential!

Why You Should Join the Engineering Excellence Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join our winning team by applying today!

Position Summary: Supervises technicians and helpers who are installing, maintaining, and servicing commercial HVAC equipment and accessories. Oversees daily work and ensures adequate staffing to meet customer needs, assists technicians with unusual or difficult assignments, trains and coaches\' employees, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work. As needed due to staffing and customer needs, performs service, maintenance, and installation work. Work is performed under the direction of the Branch Manager.

Key Responsibilities:

Be a Safety Leader to all technicians in your area.

All Field Supervisors will join forces with our Safety Management

Team to learn how to effectively mentor all of the field employees within your area and strive to meet all EE Safety and driving practices.

Reviews and monitors upcoming work to be performed in order to

schedule and assign technicians and/or crews to maximize productivity and to meet the needs of the customer

Lead installations, retro fits and large-scale projects.

Perform regular site visits with technicians and assists Branch

Manager in reviewing past performance and areas of concern; conducting training customer service, and company products and services; reinforcing safety rules and practices, and current and future goals and objectives.

Assists technicians with major, unusual or difficult assignments

and/or problems. Conducts quality-control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness.

Trains employees on technical skills, company processes and

procedures, and safety rules and practices

Responsible for delivery of excellent customer service and

sustaining high levels of customer satisfaction

Performs vehicle inspections to ensure company property and tools

are being used, maintained and properly accounted for.

Represents the company professionally, honestly, and ethically in

all business matters and activities

Ensures that the company vehicles are properly stocked, that

defective warranty parts are returned to the branch and that vehicle standard stock is ordered/replenished as needed. As needed, completes material requisition forms and other related administrative activities.

Demonstrates leadership to the field staff in the areas of customer

focus and customer service; following company policies, procedures, and processes; safety rules, procedures, and practices; and the implementation of company initiatives

Serves as a resource to the sales staff on technical issues

regarding products and services

Assists the Branch Manager with administrative tasks and other

duties as needed or assigned to meet customer needs, performs service, maintenance, and installation work

Performs all other duties as needed or assigned.

Qualifications:

High school diploma or GED with additional training and10 plus years\' experience in HVAC

Demonstrated basic leadership skills

Demonstrated ability to train others in technical skills and effective customer service

Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area

EPA and safety certifications required

Advanced skills in servicing commercial heating, air conditioning, and ventilation equipment as well as related accessories

Proficient mechanical aptitude and the ability to operate all necessary tools and equipment

Proficient and able to operate all necessary tools and equipment to perform various service projects

Proficient at reading wiring diagrams and blueprints as well as troubleshoot problems with electrical, refrigerant, and duct systems on commercial HVAC equipment

Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all commercial systems with no supervision

Proficient and able to install a basic duct fitting

Advanced skills in tr

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