Account Manager - American Health Holdings

CVS Health • Dover, DE • 2w ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

This is a fully remote or hybrid opportunity for the right candidate and we are open to location

Join American Health Holding, a subsidiary of Aetna, as the Manager of Account Management, where you will implement processes for sales, account management, and business retention operations for organizational product and services. In this high impact role, you will design systems to execute Account Management strategy for complex accounts to meet profitable growth and cross-selling objectives. You will also assist in the management of member growth and retention objectives.

What you will do

Oversees the contract and implementation initiative for new clients and programs.

Forecasts changes within the Health Care industry, conducts business impact assessments, and develops modification strategies with the aid of process improvement.

Ensures customer/membership retention targets are achieved through the renewal process.

Coaches clients on addressing regulatory issues and health care trends with potential impact on client.

Determines market capitalization opportunities to drive competitive advantage.

Constructs complex financial decision recommendations.

Coaches more junior colleagues in techniques, processes, and responsibilities.

Required Qualifications:

5 years of experience in health care Account Management or related client-facing experience, with an emphasis on large and complex National Accounts.

Adept at execution and delivery (planning, delivering, and supporting).

Growth mindset (agility and developing yourself and others).

Strong organizational, problem solving and decision making skills.

Strong project management skills.

Occasional travel may be required, up to 25%, based on client/business needs.

Education

Bachelor's degree or equivalent experience.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/10/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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