Description
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues & Events team is to define and maintain the issues and events frameworks and programs across the enterprise.
ORM is looking for a Senior Manager of Issues & Events to be a key part of a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
How will you make an impact in this role?
The Senior Manager, Issues & Events will:
Support the implementation of strategic issues and events frameworks and programs across the enterprise
Perform ad hoc analysis to support senior management informed decision making
Support reporting including execution of reporting deliverables as well as contributing to enhancements to strategic reporting needs aligned to issues and events programs
Partner with VP of Issues and VP of Events and their teams to provide support with critical initiatives
Provide SME input / requirements into the capabilities and technology that supports issues and events management
Develop and maintain a robust process for reporting to internal stakeholders, committees and regulatory bodies, as needed
Provide SME input into the Learning, Development & Communications plans to educate stakeholders on issues and events management
Challenge and validate the first line's issues and events data inputs including the root causes and adequacy of remediation efforts
Influence senior stakeholders to align on strategic programs and role expectations across the enterprise
Qualifications:
Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and critical operational risk management lifecycle activities
Experience in operational risk reporting and root cause analysis; external loss analysis; regulatory reporting; scenario analysis and stress testing
3-5 years of experience of working within regulatory frameworks for systemically important banks (e.g., Basel II, Basel III, stress testing and capital adequacy requirements)
Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively
Technical skills: python, Alteryx, tableau, etc.
Excellent project management skills
Excellent communication and interpersonal skills, with an ability to interact with all colleague levels, including the ability to educate stakeholders in the business on issues and event management
Strong understanding of the importance of high-quality processes, continuous improvement and best practices
Qualifications
Salary Range: $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job: Risk
Primary Location: US-Florida-Sunrise
Other Locations: US-North Carolina-Charlotte, US-Arizona-Phoenix, US-Georgia-Atlanta, US-Ohio-Columbus, US-New York-New York
Schedule Full-time
Req ID: 25004810
