Assistant Director of Events - Hotel Del Coronado, A Curio Collection by Hilton

Hilton • Coronado, CA • 3w ago

The beautiful Hotel del Coronado, also known as The Del and Hotel Del, is a historic beachfront hotel in the city of Coronado, just across the San Diego Bay from San Diego, California. Due to a recent promotion, the team is looking to add an Assistant Director of Events to their amazing team! This a dream location for all @types of groups!

The ideal candidate will have 4 years in a Sr. Event Manager role within a big box or luxury hotel, experience in forecasting and reporting, and experience handling large groups. Preferably looking for someone that has handled high end/high profile groups and Delphi FDC experience

Department Overview

The Events Department is responsible for the management of contracted groups, food/beverage and meeting room revenues and experiences, room block management, negotiation of supplier services. Ensuring event planner satisfaction while meeting and or exceeding department and individual revenue goals.

Position Statement

As an Assistant Director of Events, you will be assisting the Director of Events to achieve superior business results in the area of ensuring outstanding guest services, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. You would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 1000 cumulative room nights and/or an elevated level of complexity

Negotiate group sales agreements including, but not limited to, pricing, terms and conditions of products, labor and services, vendor partner agreements and service agreements with companies and organizations affiliated with group business

Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process

Partner with operations departments to prepare for and execute all events

Assist the Director in managing daily operations of the department, customer conflict resolution, interaction with National Sales, business and marketing plan development and implementation and forecasting and budgeting

Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling, conducting performance evaluations and delivering recognition and reward

Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly

Recruit, interview and train team members

Prepare reports, correspondence and analysis for group activity

Act in the absence of the Director

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to pay when you need it through DailyPay

Medical Insurance Coverage - for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

The salary range for this position is $100-$115k per year, based on applicable experience and location.

Available benefits may vary depending upon property-specific terms and conditions of employment.

Job: Catering and Event Services

Title: Assistant Director of Events - Hotel Del Coronado, A Curio Collection by Hilton

Location: null

Requisition ID: HOT0BII7

EOE/AA/Disabled/Veterans

Hilton

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