Hotel Housekeeping Manager

Hyannis Harbor Hotel • Falmouth, MA • 3w ago

The Housekeeping Manager is responsible for directing the housekeeping
department of the hotel to ensure clean, orderly, and attractive
conditions of guest rooms and common areas. Position Duties and
Responsibilities: Supervises the work activities of housekeeping staff
under the direction of the General Manager. Provides training including
safety and standard operating procedures to all housekeeping personnel.
Ensures adherence to company quality standards by inspecting rooms,
including deep cleans. Distributes keys and work assignments to staff.
Addresses guest complaints regarding housekeeping services or equipment.
Assists with the selection of housekeeping personnel. Ensures the staff
is practicing efficient and effective procedures. Monitors linen and
guest supply inventory. Reports any maintenance repairs to maintenance
staff; records repair information in maintenance log. Completes
follow-up on vacant or occupied rooms. Assumes functions of Housekeeper
as necessary. Manages the lost and found program. Position
Qualifications: Previous leadership experience required. Computer
literate in Microsoft Window applications preferred. Excellent
communication and organizational skills Strong interpersonal and
problem-solving abilities. Highly responsible and reliable. Ability to
multitask. Candidates must be willing to relocate and/or commute to
Falmouth, MA. About Inn on the Square? The Inn on the Square is located
on Cape Cod in Falmouth, MA. This contemporary hotel blends coastal
charm with boutique elegance. With a nautical themed d?cor, our 75
guestrooms and suites reflect the area\'s maritime legacy. Centrally
located near Main Street, Woods Hole, Steamship Authority parking and
the Business Park in Falmouth, MA. About Newport Hotel Group? At Newport
Hotel Group, we strive to exceed industry standards with our vision,
innovation, and integrity. From our hotel guests to employees to our
investors, we deliver outstanding value. By providing a superior service
experience, we aim to make every guest at our hotels a repeat customer.
We develop the potential of our employees by encouraging them to be
entrepreneurial and innovative, and it is a company priority to promote
from within. We seek to create a working environment that is
challenging, rewarding, and inspires personal and professional growth.
Benefits: 401(k) Dental insurance Health insurance Life insurance Paid
time off Vision insurance

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