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Operations Manager / Human Services Manager 2

State of Minnesota • Saint Paul, MN • 3w ago

Working Title: Operations Manager

Job Class: Human Services Manager 2

Agency: Human Services Dept

Job ID : 85428

Location : St. Paul

Telework Eligible : Yes

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 04/08/2025

Closing Date : 04/28/2025

Hiring Agency/Seniority Unit : Human Services Dept / DHS Manager

Division/Unit : DHS-Central Office / ADSA DS DisabilitySvcsAdminII

Work Shift/Work Hours : Day shift

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $43.38 - $62.41 / hourly; $90,577 - $130,312 / annually

Classified Status : Classified

Bargaining Unit/Union : 220 - Manager/Unrep

FLSA Status : Exempt - Executive

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Operations Manager will provide direction and management support for the Disability Services Division administrative operations. This position will manaThe Operations Manager will provide direction and management support for the Disability Services Division administrative operations. This position will manage the following teams:

Division Support Team which provides supports such as contract management, project management, administrative support, preparation and reporting on the administrative budget

The Service Agreement and Screening Document Supports Team dedicated to lead agency support for screening and service agreement documents and related edits through MMIS

Responsibilities include:

Provide supervision to the division's Budget Lead

Participate in the Aging and Disability Services Administration's IT governance and prioritization

Advise the department with a focus on the increasing person-centered outcomes and assisting DHS in meeting federal assurances

Collaborate across sections within the division, across the administration and the department

Ensure continuity of operations; and, the Business, Information, Technology Systems (BITS) and other IT governance initiatives; and administration of grants totaling more than $2.5 million

Knowledge about division wide priorities, equity and inclusion, and strategic direction and represents the division on behalf of the Deputy Director or Director as assigned

Minimum Qualifications

Demonstrated leadership experience

Leadership experience can include:

Experience as a supervisor, lead worker, team lead, project lead;

Completion of a State of Minnesota leadership program (e.g. ELI, L4);

A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:

o 1+ year of experience identifying issues, goals and strategic actions

o 100+ hours per year time commitment

AND

5 years of specialized professional work experience managing complex and varied functions, analyzing programs, procedures and problems. Experience must demonstrate the following:

Provide management and leadership sufficient to establish project goals and expectations, anticipate problems, plan contingencies, evaluate results, provide focused feedback, direct work and plans, and advise others

Principles of administrative management, public administration, business process redesign, systems change and stakeholder engagement

Services and supports required by persons with disabilities (including physical disabilities, developmental disabilities, brain injury, complex health conditions, and mental illness)

Preferred Qualifications

Person Centered practices, and organizational change models

Equity framework and disparities within the state's long term services and support system

Facilitate issue resolution, resolve conflicts, reach consensus with multiple stakeholders, advise other program staff, and work with individuals and groups who have varying technical expertise

Ability to use Microsoft Office Suite including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint

Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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