Account Manager III - Commercial Card

Commerce Bank • Kansas City, MO • 3w ago

About Working at Commerce

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range

Annual Salary: $80,000.00 - $94,500.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

If you enjoy building successful long term client relationships in a challenging, fast paced environment, and working closely with them to grow and optimize their payments strategies, this may be the right opportunity for you.

As a Commercial Card Payments Account Manager, you will be the main point of contact for a portfolio of mid- large sized commercial card accounts for our East Coast based portfolio. The selected candidate will be a highly motivated strategic planner with a sharp focus on growth, retention, and profitability, while maintaining our high standard of client satisfaction.

Essential Functions

Optimize, grow, and retain a portfolio of assigned accounts

Work with clients to ensure a consistent high level of satisfaction with our products and services

Collaborate internally with our support teams to meet client business objectives, resolve issues, and ensure timely follow up

Coordinate with product partners across multiple business lines to execute on business plans and introduce products and services to achieve client goals and objectives

Plan and execute contract renewal process with all applicable legal documents to include developing pricing offers, obtained credit approvals, and any new payment products or services

Facilitate quarterly and annual client business reviews to highlight program success and opportunities for program expansion

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Strong knowledge of account management, operations, business development, and/or sales for medium to large size commercial card clients; including knowledge of best practices

Working knowledge of card related product and services, with a strong background in e-payables

Strong relationship building and presentation skills

Ability to work effectively across business lines, including c-suite executives

Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements

Ability to travel approximately 25%-30%

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Education & Experience

Bachelor's degree in business administration or a related discipline, or equivalent combination of education and experience required

4+ years commercial card, merchant services, or payments industry experience in account management, sales, operations, or support required

3+ years e-payables account management, business development, sales, or support experience preferred

Contract negotiation experience preferred

Salesforce and/or Workday experience preferred

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record.

LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here (https://careers.commercebank.com/us/en/benefits) to learn more.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:

Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes' Best Midsized Employers, Forbes' Best Employers for Women, and Korn Ferry's Engaged Performance Award. You'll see the difference for yourself when you join the team.

Why Commerce? (https://www.commercebank.com/careers/about-commerce) Inclusion at Commerce How to Join Our Team (https://www.commercebank.com/careers/how-to-join-our-team)

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Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.

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