Case Management Assistant Non-Clinical - Administrative

Robert Half • San Leandro, CA • 3w ago

Description

We are offering a contract to permanent employment opportunity for a Case Management Assistant - Administrative in San Leandro, California. This role supports the Care Management Team in administrative tasks related to care coordination and discharge planning activities. You will be working within the healthcare industry, providing essential support to ensure efficient and effective care management.

Responsibilities:

Coordinate with referral sources regarding bed availability, new products, and services

Provide administrative support for care coordination and discharge planning activities

Collaborate with Case Management staff to provide specific clinical information for initial and concurrent utilization review

Maintain a current database of existing and potential referral sources

Function as a key point of contact between Care Management staff, admissions, and payers

Coordinate and track any communication such as Important Message letters, Denial Letters, patient choice forms, and regularly update the Care Management team

Manage multiple inquiries and provide appropriate responses in a timely manner

Ensure accurate and critical information data entry and tracking, and report creation

Coordinate and obtain authorizations for admissions, document all information in the financial system, and work closely with Revenue Cycle to ensure each inpatient encounter is accurate

Communicate status with Care Management staff and arrange for patient transfer functions.

If you are interested, please apply and call us at (510)470-7450

Requirements - Demonstrated proficiency in Customer Service

Strong Communication skills, both written and verbal

Experience with Data Entry tasks

Ability to handle Documentation processes efficiently

Proficient in Microsoft Excel

Knowledge of Procedures and Policy within a healthcare setting

Ability to Schedule Appointments effectively

Proficient in Microsoft Word

Experience with Database management

Proficient in Microsoft Outlook

Experience with Auditing processes

Understanding of Medical Coverage policies

Familiarity with Reconciliations process

Ability to handle complex Paperwork tasks

Ability to Perform Ad Hoc Financial tasks

Proficiency in English Language

Familiarity with the operations of a healthcare Facility

Proficient in Microsoft PowerPoint

Understanding of healthcare Practices and standards

Excellent Communication Skills

Knowledge of Clinical Trial Operations

Proficiency in Microsoft Office Suites

Experience with handling Medical Records

Ability to manage and process Referrals effectively TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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