Account Manager

NBC Universal • Minneapolis, MN • 3w ago

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion (https://www.nbcuniversal.com/diversity-equity-inclusion) initiatives, coupled with our Corporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

In this role, you will specifically support our SportsEngine platform as an Account Manager supporting Mid-Market Soccer clients. As a strong team player, you will be responsible for providing unparalleled service to our existing customer base. Specifically, focusing on renewals, product/feature add-ons, increasing customer engagement, and securing customer referrals.

Job Duties

Ensure a smooth internal customer account transition from the Sales Rep (SR) and Customer Success Manager (CSM) while delivering on all commitments and timelines

Assist customers with the setup and activation of their account. Build strong, consultative, strategic relationships with customers that result in business growth

Confidently ask discovery questions to fully understand needs/wants of each account

Encourage the increase of product usage and revenue growth from each account

Provide consultative feedback/advice to help create the best possible experience for our customers and their entire organization

Respond to all inbound sales and service inquiries/requests from current clients in timely manner

Continue to gain advanced product/industry knowledge while developing sales skills to better assist customers

Foster a team atmosphere - support your teammates and share lessons learned

Maintain accurate daily record of sales activity using Salesforce.com

Meet and/or exceed department metrics and goals

Assist Regional Manager with projects related to outreach, finance, data, and/or product related efforts

Assist new team members with training and platform/process knowledge

Own key projects and set the standard by leading by example

Discern and report financial data for platform related performance metrics, drive behaviors and adoption within the team

Other duties as assigned

Basic Qualifications

Willingness to travel on a semi-regular basis to engage with partners & customers

Strong written and telephone skills required

2+ years' experience in sales, account management, and/or customer service

Strong work ethic to effectively manage your time to drive growth within your territory

Demonstrated multi-tasking abilities with consistent and timely follow-through

Desired Qualifications

College degree or equivalent experience

Strive for honesty, transparency, and accurate communication - always over deliver

Able to exercise independent judgment while taking great pride in your work

Empathetic, solutions oriented and a true passion to service customers

Ability to embrace change and thrive in situations where there is no "paved path"

Sales experience within software (SaaS) or web-based applications is preferred

Experience using salesforce.com or similar CRM system is preferred

A self-starter and problem solver, a team player

Strong knowledge of the sports landscape and sport specific to this role

Additional Requirements

Willingness to travel and work on weekends with short notice

Hybrid: This position has been designated as hybrid, generally contributing from the Minneapolis office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Compensation: $56,000 Base + 43% Sales Incentive Comp target

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

Similar Jobs

Senior Planning & Scheduling Manager

Mortenson Construction • Minneapolis, MN • 10h ago

Management & Administrative

M. A. Mortenson Company seeks a full-time Senior Planning & Scheduling Manager in Minneapolis, MN. The Senior Planning & Scheduling Manager performs non-routine planning and scheduling assignments that require t...

10h ago

Go to Apply

Sr Associate, Account Management

Otis Elevator Company • Roseville, MN • 16h ago

Management & Administrative

Date Posted: 2025-04-23 Country: United States of America Location: OT063: CL - ROSEVILLE, MN 2772 Cleveland Ave. North, ROSEVILLE, MN, 55113 USA Would you like to join a truly international, talent driven c...

16h ago

Go to Apply

Water Treatment Account Manager

ManpowerGroup • Minneapolis, MN • 16h ago

Management & Administrative

Our client, a leader in the water treatment industry, is seeking a Water Treatment Account Manager to join their team. As a Water Treatment Account Manager, you will be part of a dynamic team supporting key accounts and...

16h ago

Go to Apply

D365 Supply Chain Management Solution Architect - Manager - Consulting - Location OPEN

EY • Saint Paul, MN • 19h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Jo...

19h ago

Go to Apply

ITS4 - NextGen Student Procurement Project Manager

Minnesota State • Saint Paul, MN • 19h ago

Management & Administrative

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: ITS4 - NextGen Student Procurement Project Manager Institution: Minnesota State System Office Classifi...

19h ago

Go to Apply

ITS4 - NextGen Student Companion Project Manager

Minnesota State • Saint Paul, MN • 19h ago

Management & Administrative

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: ITS4 - NextGen Student Companion Project Manager Institution: Minnesota State System Office Classifica...

19h ago

Go to Apply

Marketing Data Operations Manager

Cornerstone onDemand • Minneapolis, MN • 19h ago

Management & Administrative

We are looking for a Marketing Data Operations Contractor for a 6-month project (with potential expansion) to clean up and optimize our data and processes that underpin our marketing programs. This individual will work...

19h ago

Go to Apply

Customer Service Representative

CAI • Saint Paul, MN • 19h ago

Management & Administrative

Job ID Number R5250 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Customer Service Representative ready to take us to the next level! If you are located i...

19h ago

Go to Apply

Customer Service Representative

Beacon Hill Staffing Group, LLC • Saint Paul, MN • 20h ago

Management & Administrative

Description of Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service. This role requires someone...

20h ago

Go to Apply

ServiceNow Developer

UCare • Minneapolis, MN • 20h ago

Management & Administrative

Responsible for designing, developing, maintaining / improving enterprise service management solutions in ServiceNow. Specific duties include: (1) configuring and improving core and custom software applications and devel...

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.