Bellperson - Juniper Hotel Cupertino, Curio Collection by Hilton

Hilton • Cupertino, CA • 3w ago

The Juniper Hotel in Cupertino with 224 guest rooms, about 11 miles west of downtown San Jose, brings a modern boutique atmosphere to Silicon Valley. The hotel is less than 20 minutes from Levi's Stadium and San Jose Airport.

Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking onsite.

Classification:Full-Time

Shift:3 pm to 11 pm Mondays to Fridays

Hourly Pay Rate:$19.22

The ideal candidate will have at least six months of customer service experience, be capable of driving a shuttle van, and possess a clean driving record.

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet and escort arriving and departing guests to and from their accommodations

Retrieve and transport guest luggage

Inspect guest rooms and acquaint guests with these rooms and their features

Respond to guest inquiries and requests in a timely, friendly and efficient manner

Organize and store luggage, as needed, according to guidelines

Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments

Ensure messages and faxes are regularly delivered throughout the day

Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed

Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed

Assist in the maintenance, appearance and functionality of equipment

Provide valet parking services

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive?personally and professionally?in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay

Medical Insurance Coverage - for you and your family

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Supportive?parental leave

Matching 401(k)

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education) :?Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Job: Guest Services, Operations, and Front Office

Title: Bellperson - Juniper Hotel Cupertino, Curio Collection by Hilton

Location: null

Requisition ID: HOT0BHXE

EOE/AA/Disabled/Veterans

Hilton

Go to Apply

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