Shuttle Dispatcher-Administrative

ABM Industries • Santa Clara, CA • 3w ago

Hourly Pay: $32.84

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Shift: Mon-Fri (8am-5pm)

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM) (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\2025\Employee\Benefits\Frontline\Spanish\v2_9.5.24.pdf)

The Shuttle Dispatcher / Administrative Assistant to support shuttle operations across our dynamic industrial high-tech campus. This role ensures the smooth, efficient movement of employees and visitors while also handling key administrative tasks to support our transportation and facilities team.

Key Responsibilities:

Shuttle Dispatcher Duties:

Coordinate daily shuttle schedules across the campus based on demand and staffing

Monitor shuttle locations using GPS or fleet tracking tools to ensure on-time service

Serve as the primary point of contact for shuttle drivers and transportation vendors

Respond quickly to schedule changes, maintenance issues, or route delays

Track rider counts, route efficiency, and service trends for continuous improvement

Maintain logs of driver shifts, incidents, and mileage reports

Administrative Assistant Duties:

Provide administrative support to the Facilities/Transportation team

Manage emails, calls, and visitor inquiries related to shuttle and site access

Assist with data entry, spreadsheet updates, and document control

Help schedule meetings, prepare reports, and maintain organized records

Coordinate with security and operations teams to align shuttle services with site access needs

Support onboarding of new drivers or third-party contractors, ensuring compliance documentation is complete

Qualifications:

High school diploma or GED required, associate or bachelor's degree a plus

1+ year experience in dispatch, transportation coordination, or administrative support preferred

Strong communication skills and ability to stay calm under pressure

Familiarity with fleet management or dispatch software (e.g., GPS tracking platforms)

Proficient in Microsoft Office (Excel, Outlook, Word); experience with Google Workspace or work order systems a plus

Excellent attention to detail, time management, and organizational skills

Ability to work independently and as part of a cross-functional team

Preferred Traits:

Experience in a campus or industrial park setting

Customer service mindset with a professional, helpful attitude

Flexibility to adapt to shifting schedules, priorities, or campus needs

Class B license

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes.

For more information, visit www.abm.com .

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