Account Manager, Team Lead

Carrington • Westfield, IN • 3w ago

Come join our amazing team and work Remote !

Responsible for providing processing and sales support for loan applications received from Wholesale Loan Brokers. Work with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $70,000.00 to $85,000.00.

What you'll do:

Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executive(s), Underwriting, Quality Control, Docs and Funding.

Is responsible for excellent customer service.

Review and verify credit reports, flood certs and appraisals, as needed.

Ensure compliance deadlines are met with regards to pre-disclosures, approval letters, cancellation and declinations.

Monitor incoming documents from Broker verifying the data collected and submitted by brokers.

Obtain necessary stipulations from brokers and clears any stipulations prior to funding as required by underwriting.

Proactively monitor pipeline to ensure timely funding of loans.

Meet with Account Executives regarding their pipelines and update the Account Executive daily.

Communicate with the Broker at a minimum of every other day, update all necessary parties, and maintain up to date notes in loan origination transactional system.

Enters required data in computer system and maintain the accuracy of the data.

Inform the Broker and Account Executive about any discrepancies in the title, appraisals, credit, employment, income and other related items in the loan file.

Order Verifications of Employment and Deposit to assist with the prefunding QC process.

What you'll need:

Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing

Familiarity with FHA & VA

Strong knowledge of RESPA regulations as it pertains to the GFE

Outstanding organizational and customer service skills

Excellent computer skills and working knowledge of Microsoft Office,

Proficient with office machines such as computer, copiers, fax machine, etc.

Ability to work on several files simultaneously and coordinate various duties

Ability to organize thoughts and ideas into understandable terminology

Ability to organize and prioritize own work schedule on short-term basis (longer than one month)

Ability to maintain highly confidential information concerning loan applicants

Ability to understand, remember, and apply oral and/or written instructions or other information

Ability to understand, remember, and communicate routine, factual information

Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone

Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly

Ability to communicate effectively both verbally and in writing

Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy

Ability to understand and follow basic instructions and guidelines

Ability to complete routine forms, use existing form letters, and/or conduct routine oral communication

High school diploma or equivalent work experience.

College coursework or degree preferred.

Five (5) or more years of experience as a Wholesale Account Manager or Mortgage Loan Processor with multiple brokers, Account Executives, investors and loan products

Our Company:

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonwholesale.com .

What We Offer:

Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

Customized training programs to help you advance your career.

Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.

Educational Reimbursement.

Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

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