Clinic Administration Assistant

Fresenius Medical Care North America • Apache Junction, AZ • 3w ago

Job Description

PURPOSE AND SCOPE:

Performing general office duties incorporating a_ variety of basic and routine clerical and secretarial duties in a _clinical environment.

Be the "face" of one of our outpatient or hospital facilities-and use your administrative skills to impact the lives of our patients and their families. As a secretary/receptionist at Fresenius Kidney Care, you will be an integral part of a cross-functional team, providing administrative support to maintain clinic operations and provide the best customer care for patients living with kidney disease.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Under general supervision, follows established company policies and procedures and applies acquired job skills to:

Patient Engagement and Front Desk - Responsibilities may include the following based on location and business need:

Answering telephone & routing calls to the appropriate person

Professionally greet all patients and guests.

Maintain a professional environment at all times. Monitors the reception and waiting areas.

Distributing incoming mail.

ObtainnecessarysignaturestoensuretheefficientprocessingofadmissionsdatainaccordancewithFMCNApolicies and procedures.

Ensureallaspectsofpatientconfidentialityaremaintainedatalltimes

Scheduling and Registration - Responsibilities may include the following based on location and business need:

Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc.

Prepares medical records for facsimile or mail related to travel, transplant, disability and others.

Organizes travel for patients by contacting and providing requested medical records.

Coordinates with transient patient paperwork.

Coordinates transfer placements and confirmations along with Clinical Manager.

Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning.

Assist with medical appointment referrals and scheduling.

Assist with transportation coordination and referrals.

Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART.

Monthly insurance card scanning

Administrative and Additional Responsibilities - Responsibilities may include the following based on location and business need:

Setting up and maintaining filing systems and basic databases as applicable.

Completing forms and reports as required by the various company offices and outside vendors and agencies.

Preparing purchase orders using the appropriate software application.

Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed.

Maintaining inventory of the necessary office supplies

Assists in auditing records for ongoing compliance with medical records standards (H&Ps, monthly physician progress notes, care plans, etc).

Assists in the collection of Patient Demographic Information and Continuous Quality Improvement Data.

Assemble,fileandmaintainpatientmedicalrecords

Printpatientscheduleandpullpatientchartsdaily.

Arrangeforpackagepickupanddelivery.

Assists with month-end reporting requirements.

Participate in collaboration sessions such as center/team huddles and staff meetings.

Attend education and training sessions as appropriate and apply key learnings.

SKILLS:

Knowledge of office procedures required.

Proficient in Microsoft office applications

Ability to adapt to supporting software applications.

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Strong organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

PHYSICAL DEMANDS AND WORKING CONDITIONS :

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials

SUPERVISION:

None

EDUCATION :

HighSchoolDiploma or GED required

EXPERIENCE AND REQUIRED SKILLS :

Minimum 6 months relevant experience without a degree.

1-2 years related experience preferred.

Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills.

Pleasanttelephonemanner.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Similar Jobs

Nurse Endoscopy

Dignity Health • Gilbert, AZ • 1d ago

Hospital & Medical

Overview Located in the Phoenix, Ariz., suburb of Gilbert, the Mercy Gilbert Medical Center, is a 198-bed, not-for profit hospital with more than 1,300 employees and almost 900 doctors on staff representing all major...

1d ago

Go to Apply

Physical Therapist - Float (Part-Time)

Select Medical • Gilbert, AZ • 2d ago

Hospital & Medical

Overview Position: Physical Therapist - Outpatient Location: 3507 South Mercy Road, Suite 105 Gilbert, Arizona 85297 Schedule: Part - Time Compensation: Hourly, starting at $50.00/Hr and up, commensurate with e...

2d ago

Go to Apply

Pediatric Speech -Language Pathologist - Full-Time

Sevita • Gilbert, AZ • 4d ago

Hospital & Medical

Advanced Therapy Solutions, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here, we believe everyone has the right to live well and dese...

4d ago

Go to Apply

Pediatric Speech-Language Pathologist - Part time

Sevita • Gilbert, AZ • 4d ago

Hospital & Medical

4d ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Gilbert, AZ • 1w ago

Hospital & Medical

Job Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive pa...

1w ago

Go to Apply

Medical Assistant Chandler

Dignity Health • Gilbert, AZ • 1w ago

Hospital & Medical

Overview Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 400 providers and 1200 support staff that...

1w ago

Go to Apply

Medical Receptionist Gilbert

Dignity Health • Gilbert, AZ • 1w ago

Hospital & Medical

1w ago

Go to Apply

Medical Receptionist Gilbert

Dignity Health • Gilbert, AZ • 1w ago

Hospital & Medical

1w ago

Go to Apply

Orthopedic Technician Medical Assistant Gilbert

Dignity Health • Gilbert, AZ • 1w ago

Hospital & Medical

1w ago

Go to Apply

Medical Assistant Queen creek

Banner Health • Queen Creek, AZ • 1w ago

Hospital & Medical

Primary City/State: Queen Creek, Arizona Department Name: Peds-Queen Creek-Ellsworth Work Shift: Day Job Category: Clinical Care **$2000 SIGN ON BONUS! Certified ONLY** - 12 months of experience wi...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.