Sr Account Manager

Forrester • Cambridge, MA • 4w ago

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

We're seeking a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset, this individual pursues growth opportunities by engaging with senior leaders and executives for Forrester's existing accounts composed of Fortune-class companies. This role involves a transparent, repeatable consultative sales process and achieves impactful outcomes by creating and orchestrating account penetration strategies. The Senior Account Manager anticipates client needs; understands what drives their success; challenges them to think differently; and provides highly valued business insights to enable clients to win, serve, and retain customers. Along the way, this individual will enjoy the opportunity to drive professional and financial growth.

The successful candidate will work closely with top executives and their teams, gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. Success in this position entails the ability to build trust, foster relationships, and communicate effectively.

Job Description:

Key responsibilities

Partner with senior management (director, C-level) clients as a trusted business advisor by leveraging the company's research on emerging technologies and customer experience.

Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions.

Maintain the minimum weekly/daily metrics, and ensure quota is met.

Produce accurate and timely forecasts.

Uncover key business initiatives and engage new cross-functional buying centers.

Develop sales opportunities to increase contract value and customer retention.

Maintain and build relationships with executive-level contacts to understand their business needs and identify new opportunities.

Develop a complete understanding of the company's products and services portfolio to align appropriate solutions with client needs.

Skills and competencies

Demonstrate urgency and a sense of purpose.

Anticipate challenges, adapt to setbacks, and respond well to coaching.

Adapt communication style to audience needs and listen actively.

Leverage data and insights to secure support and commitment.

Apply critical thinking to anticipate challenges, make data-driven decisions, and achieve goals.

Pursue continuous learning and embraces diverse perspectives.

Prioritize work effectively to align with organizational goals and follow standard processes.

Build trust through consistency, reliability, and strong rapport.

Business scope, impact, strategic contribution, and team interaction

Experienced professional, fully competent in core elements of the role. Independently complete day-to-day tasks and solve diverse problems.

Work on daily tasks with limited oversight and receive general instruction for new activities.

Develop positive working relationships with senior team members in the department.

Thought leadership, knowledge, and expertise

Full understanding of domain and growing understanding of company and market.

Use field and company knowledge to address a range of issues.

Job Requirements:

A bachelor's degree is preferred.

At least five years' relevant/consultative sales experience.

Experience in selling business services to senior-level professionals in a highly competitive market is an advantage.

The ability and willingness to make cold calls and book meetings.

Proven experience in a similar role, specifically with new-business development, achieving quota goals, and managing personal sales strategies.

Effective presentation, organization, and time management skills.

A fast learner who is at ease with technology.

Excellent verbal and written communication skills.

Ability to travel.

This role offers a unique opportunity to work with some of the most influential brands in the high-tech industry and to grow as a sales professional. If you are passionate about driving client growth and building long-term relationships, we encourage you to apply.

We're a network of knowledge and experience leading to richer, fuller careers. Here, we're always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It's a place where everyone is given the tools, support, and runway they need to go far. We'll be right there beside you, every step of the way.

Let's be bold, together.

Explore #ForresterLife on:

Instagram (http://www.instagram.com/ForresterLife)

Glassdoor (http://www.glassdoor.com/Overview/Working-at-Forrester-Research-EI_IE6443.11,29.htm)

FLSA Status:

Non-Exempt

Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester's recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .

Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.

Benefits at a Glance (https://forresterbenefits.com/wp-content/uploads/2025/01/Forrester-2025-BAAG-Non-Cambridge-FINAL.pdf)

Benefits at a Glance - Cambridge

Similar Jobs

Customer Service Associate

Walgreens • Waltham, MA • 7min ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

7min ago

Go to Apply

Client Services Coordinator II

UL, LLC • Canton, MA • 10min ago

Management & Administrative

UL Solutions is seeking a Client Services Coordinator II to join our team in Canton, MA. This hybrid role requires working on-site three days per week. In this role, you will manage and coordinate client accounts, ensur...

10min ago

Go to Apply

Supply Chain/Procurement Manager

Teledyne • Billerica, MA • 11min ago

Management & Administrative

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory...

11min ago

Go to Apply

Manager, Commercial Sales

Quickbase • Boston, MA • 15min ago

Management & Administrative

Title: Manager, Commercial Sales (New Business) Reporting to: VP, New Business Department: Sales Location: Boston, MA (hybrid) Position Overview: Join the Quickbase Sales organization as a Manager of Commercia...

15min ago

Go to Apply

Executive Administrative Assistant - Commercial

Danaher Corporation • Waltham, MA • 20min ago

Management & Administrative

Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cutting-edge, and our team members are curious, cr...

20min ago

Go to Apply

Artificial Intelligence (AI) Consultant

Highmark Health • Boston, MA • 20h ago

Management & Administrative

Company : enGen Job Description : JOB SUMMARY This exciting role offers a flexible work arrangement. If you reside in either Pittsburgh or Camp Hill, PA, you'll enjoy a hybrid schedule with 3 days a week in the...

20h ago

Go to Apply

Senior Account Manager

CTP • Boston, MA • 20h ago

Management & Administrative

CTP is looking for a Senior Account Manager We love working with talented people, and we continually look for compassionate co-workers with a collaborative spirit to add to our community. Our work moves quickly and we...

20h ago

Go to Apply

Customer Service Associate

Walgreens • Malden, MA • 1d ago

Management & Administrative

1d ago

Go to Apply

Sustainment Manager

CACI International • Hanscom AFB, MA • 1d ago

Management & Administrative

Sustainment Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Conti...

1d ago

Go to Apply

Customer Service Specialist

State of Massachusetts • Boston, MA • 1d ago

Management & Administrative

The Commonwealth of Massachusetts Executive Branch is one of the state's largest employers with over 46,000 employees that span 11 secretariats and 70 plus agencies. From Accountants to X-ray technicians with hundreds o...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.