Analyst, Strategic Account Management

Evolent • Indianapolis, IN • 3w ago

Your Future Evolves Here

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You'll Be Doing:

Put your passion where it meets purpose! Evolent attracts some of the brightest minds in health care. Surround yourself with talented, driven colleagues who share a passion for better health outcomes and a more connected care journey.

Evolent is looking to hire an Analyst, Strategic Accounts. This individual will be a part of a high-performing growth and operational team focused on maintain successful partnerships with leading health plans. The analyst will play a critical role in ensuring that our customers receive exceptional value and support.

Who You'll Be Working With:

The person in this role will lead research efforts that will help to inform existing client growth strategy, client performance reporting, and support key stakeholders in preparation for client-facing meetings. The candidate will also support the bi-annual strategic account planning process, partnering with key stakeholders as needed. These activities include organizing strategic plans across account teams, synthesizing client performance data, utilizing data to create value driven presentation content, and developing and monitoring tactical outputs from these meetings.

The role will collaborate in key relationships with leadership in the customer organization and cross functional department stakeholders. The role will report into a Vice President position.

What You'll Be Doing:

Conduct extensive primary and secondary research based on quarterly reports, press releases to maintain industry, market, competitor, and financial trend knowledge across key accounts and provide ongoing and actionable insights to key stakeholders Distill actionable insights from internal performance data and high-impact, customer-facing deliverables to support value and performance story Serve as the administrative lead to ensure all stakeholders are engaged and prepared for client touchpoints Partner with account team on the development of client-facing content Drive and support business documentation while creating standardization and governance for issue review, functional processes, and project tracking Utilize Salesforce and implementation trackers to accurately project revenue, develop case to goal exercises, and document customer-facing reporting materials Support the bi-annual account strategy planning process Join client facing meetings capturing key takeaways and next steps to build into broader project management plans Participate in the development and implementation of global strategies to enhance client satisfaction Assists with ad hoc special projects as needed Support the development of engaging deliverables to share strategic key findings with customers Maintain & monitor best practices / standards for all customer performance touchpoints

Qualifications - Required and Preferred:

Bachelor's degree or equivalent experience 1-3 years of experience working in management consulting, business development, or similar function in healthcare Exceptional Prioritization and time management skills Effective integration and delivery in a complex project environment Strong verbal, written and presentation skills; ability to communicate clearly and influence internal and external stakeholders Strong analytical skills; ability to understand data and present information accordingly Excellent working knowledge and use of Microsoft Office products (PowerPoint, Excel, Word, Teams, etc.)

Technical Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruiting@evolent.com for further assistance.

The expected base salary/wage range for this position is $65,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

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