Job Title:

Administrative Assistant & Office Manager

Reports To:

Owner

FLSA Status:

Non-Exempt

Department:

Administration

Summary:

Responsible for relaying incoming telephone calls, greeting visitors and performing diversified clerical duties in a professional manner by performing the following duties.

Duties and Responsibilities:

(Include the following. Other duties may be assigned)

Answers multi-line telephone system, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner.

Greets and screens incoming visitors in a professional manner and promptly notifies appropriate person of their arrival.

Receives and signs for courier deliveries and notifies appropriate personnel that packages have arrived.

Receives, sorts and distributes incoming mail and prepares outgoing mail in a timely manner.

Operates standard office equipment to include:

multi-line telephone system

postage machine/scale

calculator

facsimile machine

computer/printer

photocopy machine

Types correspondence and various documentation in proper format and proofreads/distributes as assigned.

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Maintains proper response letters on computer for various incoming correspondence.

Files correspondence and documents as necessary.

Performs other related duties as assigned.

Skills:

Interpersonal Skills

Oral Communication Skills

Written Communication Skills

Reading Skills

Technical Communication

Customer Service

Diplomacy

Professionalism

Filing

Math Aptitude

Organization

Planning

Time Management

Zerbo Enterprises Inc

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Administrative Assistant & Office Manager