Location:Fort Worth, TX Company:Payless Power Type:Full-Time Shift:9 am-5 pm, Mon-Fri Start Date: August 18, 2025 Pay: $18/hour + up to 10% annual bonus

Categories:

Bilingual Customer Service Representative

Non-Bilingual Customer Service Representative

Job Description:

Do you thrive in an environment where there is a clearly defined process and there is a degree of predictability and stability to the role? Are you a somewhat serious yet helpful and unselfish person? Would others describe you as reliable and accurate as well as calm and methodical? If this describes you, then apply now because we want to talk to you!

Our Mission:We are a community of talented, bold, and creative people dedicated to simple, affordable electricity for all.

Our Values:Caring, Integrity, Ownership, Fun, and Innovation

Job Responsibilities:

Assist Customers:Handle inbound and outbound calls to address account inquiries related to our electricity services.

Listen with Empathy:Understand and resolve customer concerns with patience, reflecting our caring values.

Provide Solutions:Use our straightforward policies and procedures to offer effective resolutions.

Maintain Accurate Records:Document all customer interactions and account updates accurately.

Collaborate with the Team:Work with your colleagues to enhance customer satisfaction, contributing to a fun and innovative work environment.

Uphold Our Values:Demonstrate integrity and ownership in every customer interaction.

Qualifications:

Must have Customer Serve experience.

Bilingual (English/Spanish) preferred.

Strong communication

High school diploma required (degree preferred).

What We Offer:

Comprehensive Benefits:Competitive pay, up to a 10% annual bonus, health insurance, retirement plans, and paid time off.

Training and Growth:Extensive training opportunities with room for advancement.

Work Environment:A fun, innovative, and supportive team-oriented workplace.

Payless Power is an Equal Opportunity Employer. We encourage applications from all qualified individuals.

YSTA SERVICES INC

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