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JOB DESCRIPTION EXTERNAL

County of York

Regional Training Center

Operations Coordinator

Status: Full-time

FLSA: Exempt (Salary)

Salary: \$62,000 - \$68,000

Union: Non-Union

Reports to: RTC Director

JOB SUMMARY

Class specifications are intended to present a descriptive list of the range of duties performed

by employees in the class. Specifications are not intended to reflect all duties performed

within the job.

The Training Center Operations Coordinator is responsible for assigned daily operations

within the York County Regional Training Center. The Training Center Operations

Coordinator coordinates daily operations, schedules programs, instructors, and activities,

assists with training program administration, facilitates the delivery of training and

instruction, provides support for different educational methodologies, provides supervision

and management for activities, programs and operations, manages operational and

instructional records, manages relationships with and serves as Center\'s point of contact for

students, instructors, partner agencies, and the public, and works on projects assigned by the

Training Center Director.

SUPERVISION RECEIVED AND EXERCISED

Works under the general supervisor of the Director of the Regional Training Center or

designee, who provides guidance on conformance with established rules, regulations, federal

and state laws, as well as all county financial policies. Supervises training center hourly

employee within the Regional Training Center office. May be county point of contact of

student staff.

KEY RESPONSIBILITIES

Responsible for assigned operations, programs, and activities at the Training Center.
Provides clear direction and guidance to team members. Monitors hourly employees

performance and productivity and provides feedback to specific department

managers.
Reviews and manages schedules for programs, instructors and activities; provides

related administrative design, management, and oversight, including making

necessary or requested adjustments to same.
Facilitates the delivery of training and instruction, provides guidance and assistance

to instructors on the beneficial use of training aids and materials, and assists in the

preparation of same on an as needed basis.
Provides varying levels of support for different training methodologies being

employed by instructors at the Center, including the provision of information

technology, audio visual, artificial intelligence, and web-based reviews,

enhancements, support, and related services.
Assistance to instructors in the delivery of course content as may be requested from

time to time. This may include didactic or psychomotor instruction, proctoring exams,

or other assistance pertinent to instruction.
Manages enrollment process including course registrations, withdrawals,

confirmations, and related communications.
Maintains equipment inventory and control. Arranges for necessary maintenance and

repair of training props, systems and equipment.
Manages the Center\'s operational and instructional records (including course rosters,

attendance, certifications and compliance documentation) consistent with applicable

policies and requirements.
Serves as the public interface with and as the point of contact for students, instructors,

partner agencies and the public; engages in all forms of communications with them

including in-person, telephonic, text messaging, email, and other forms of digital

messaging and retains records of same.
Coordinates and communicates with RTC Director and others based on information

that has been received or obtained.
Provides onsite oversight of YCCC students while at the Training Center.
Creates correspondence, reports, and documents as necessary or as requested.
Develops public facing communication activities and messaging on behalf of the

Center individually or in coordination with others including the creation of website

updates, social media postings and messaging, course postings, and training

announcements.
Oversees and works on purchasing, invoicing, reimbursements, and tracking of

expenditur

York County Government

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York County Regional Training Center Operations Coordinator