Customer Service Representative

Take Your Career to the Next Level with Woodford Bros., Inc.

Are you ready to grow your career with a company that values integrity, hard work, and the well-being of its employees? For more than 60 years, Woodford Bros., Inc. has been a trusted partner for residential homeowners and commercial businesses across New York. Our mission is simple yet powerful: to redefine the construction industry by delivering remarkable customer experiences and proven solutions that bring peace of mind.

Why Choose Woodford Bros.?

We believe exceptional service starts with a dedicated team. That's why we invest in our people. Our employees are our greatest asset, and we're committed to creating a supportive environment that encourages growth, balances work and life, and rewards dedication.

The Opportunity: Customer Care Representative

We are seeking a Customer Care Representative to be the first point of contact for our customers. In this role, you will:

Assist customers promptly by scheduling appointments for their home repair needs.

Communicate through phone, email, text, and other platforms.

Deliver service that sets us apart and upholds our strong reputation.

What We Provide:

Work-life balance and clear opportunities for career growth

$38k-$45k per year earning potential (hourly base pay + commission)

Comprehensive benefits: health, dental, vision, retirement, life insurance, paid holidays, and paid sick time

What We're Looking For:

Excellent phone etiquette and strong communication skills

Ability to build rapport, manage accurate data entry, and pay close attention to detail

Performance-driven with a compassionate approach to customer care

Join Our Team!

If you're ready to be part of a company that not only values hard work but also invests in your success, apply today! Help us continue our legacy of outstanding customer service and commitment to excellence. Embark on a rewarding career journey with Woodford Bros., Inc., where we redefine what it means to work in the construction industry

Use Link: https://forms.office.com/r/eaeGdcDjw8

Woodford Bros., Inc

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Customer Service Representative