Job Title:

Operations Manager

Company:

Wire and Cable Specialties

Location:

Rockledge, Florida

About Wire and Cable Specialties:

Wire and Cable Specialties is a leading distributor and supplier of high-quality wire, cable, and related products. We serve a diverse range of industries, including aerospace, military, aviation, automotive, industrial, and lighting. With a commitment to providing exceptional service, timely delivery, and a comprehensive product inventory, we are a trusted partner for our customers.

Job Summary:

Wire and Cable Specialties is seeking a highly motivated and experienced Operations Manager to oversee and optimize our daily operations in Rockledge, Florida. The Operations Manager will be responsible for ensuring efficient and cost-effective processes, maintaining high levels of customer satisfaction, and driving continuous improvement across all operational areas. This role requires a strong leader with excellent organizational, problem-solving, and communication skills.

Responsibilities:

Business Development:

Develop and execute sales strategies to achieve and exceed sales targets within the assigned territory or customer base.

Identify and prospect new customers through various methods, including cold calling, networking, and referrals.

Build and maintain strong, long-lasting relationships with existing and potential customers.

Understand customer needs and requirements to provide tailored product solutions and quotations.

Present and demonstrate product offerings effectively, highlighting features and benefits.

Prepare and deliver professional sales presentations, proposals, and quotations.

Negotiate pricing and terms of sale to close deals and achieve profitable sales.

Provide timely and accurate sales forecasts and reports to management.

Collaborate with internal teams, including customer service and operations, to ensure seamless order processing and delivery.

Stay up-to-date on industry trends, product knowledge, and competitor activities.

Attend industry events, trade shows, and training sessions as required.

Maintain accurate records of sales activities, customer interactions, and opportunities in the CRM system.

Resolve customer inquiries, complaints, and issues in a timely and professional manner.

Adhere to company policies and procedures.

Operational Leadership:

Oversee all aspects of daily operations, including warehouse management, inventory control, logistics, and order fulfillment.

Develop and implement operational strategies, policies, and procedures to improve efficiency, productivity, and profitability.

Lead, mentor, and manage a team of operations staff, fostering a positive and collaborative work environment.

Ensure compliance with all safety regulations, quality standards, and company policies.

Warehouse and Inventory Management:

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Wire and Cable Specialties Inc

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