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S:Staff ResourcesJob DescriptionsAdministrative-Working DocumentsAdministrative Operations Associate.docx

JOB TITLE: Administrative Operations Associate

FLSA STATUS: Full-Time Hourly, Non-Exempt

LAST UPDATED: 05/11/2026

REPORTS TO: Executive Assistant/Operations

Manager

REMOTE WORK ELIGIBLE: No

ORGANIZATIONAL VISION

A world where everyone has a decent place to live.

ORGANIZATIONAL MISSION

Seeking to put Gods love into action, Habitat for Humanity brings people together to build homes,

communities, and hope.

ORGANIZATIONAL VALUES

Our core values serve as guiding principles to shape our culture, decisions, and actions that contribute

to the organizations mission and vision.

Accountability: Accept and expect responsibility for our work, actions, and behaviors.

Curiosity: Proactively seek opportunities for learning and understanding.

Communication: Effectively exchange information, ideas, and feedback to ensure clarity.

Collaboration: Work together to utilize diverse strengths with efficiency and productivity.

PRIMARY PURPOSE OF JOB

The Administrative Operations Associate (AOA) serves as a key operational and administrative partner

supporting daily office and building operations. This role is responsible for ensuring a welcoming,

organized, and well-functioning office environment while providing reliable administrative and data

entry support. The position also assists with building operations, including coordination of maintenance

activities and scheduling and supporting events held at the facility. The AOA works closely with the

Executive Assistant/Operations Manager, organizational leadership, staff, volunteers, and external

partners. This role requires the ability to exercise sound judgment, strong customer service skills, critical

thinking, problem-solving, multitasking, initiative, and discretion across all responsibilities.

ESSENTIAL FUNCTIONS include, but are not limited to, the following. Other duties may be

assigned.

Maintain consistent and dependable on-site attendance to ensure the office is open during

published business hours and post notice when the office will be closed.

Serve as the primary in-person point of contact by professionally greeting, announcing, and

directing visitors, vendors, and external partners as the face of the organization.

Answer, screen, and route phone calls while providing accurate basic information as

appropriate.

Perform accurate and timely data entry across systems, databases, and records.

Maintain confidentiality of organizational, donor, employee, volunteer, and client information.

Receive, sort, and distribute mail and deliveries; coordinate outgoing mail and packages.

Accept payments and donations, prepare receipts, maintain cash logs, and submit daily

documentation.

Perform clerical and administrative tasks, including copying, scanning, saving documents,

filing, and supporting major mailings.

Maintain the phone system and office equipment; schedule repairs and train staff on proper use.

Keep office supplies organized, stocked, and replenished.

S:Staff ResourcesJob DescriptionsAdministrative-Working DocumentsAdministrative Operations Associate.docx

Document, refine, and maintain front desk and administrative processes and procedures.

Assist with overall building operations, including coordinating maintenance needs and

supporting the scheduling and logistics of internal and external events held at the facility.

Maintain a clean, organized, and professional reception area and common spaces, including

trash removal, tidying, and kitchen upkeep.

Provide reliable administrative and operational support to the Executive Assistant/OperationsManager by following through on assignments, communicating proactively, and assisting with

day-to-day operational needs.

Executive Assistant/Operations Manager Support:

Demonstrates responsiveness and strong organizational skills, including accurate note-taking

and maintaining organized records to support effective communication and follow-through.

Track tasks, projects, and communications to support timely follow-through

Wichita Habitat for Humanity

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Administrative Operations Associate