Summary:

Serves as both a revenue-producing Treasury Management Officer and day-to-day leader of the Treasury Management team. Responsible for managing an assigned portfolio of client relationships while providing operational oversight, staff supervision, and tactical leadership of Treasury Management Specialists and Portfolio Managers.

This role supports the Head of Treasury Management in executing departmental strategy, ensuring consistent service delivery, achieving revenue goals, and maintaining regulatory compliance.

Essential Duties:

Revenue Production & Relationship Ownership

Independently generate new deposit and Treasury Management opportunities.

Own and manage an assigned portfolio of Treasury client relationships.

Lead pricing discussions and manage rate exceptions within approved authority.

Achieve individual deposit growth and fee income targets.

Conduct relationship strategy meetings and portfolio reviews.

Departmental Leadership & Supervision

Provide day-to-day oversight of Treasury Management Specialists, Associate Portfolio Managers, and Portfolio Managers.

In certain markets, provide supervisory oversight of Treasury Management Officers as assigned.

Monitor workload distribution and ensure timely client servicing.

Review proposals, pricing structures, and onboarding processes for consistency and quality control.

Serve as escalation point for complex client, operational, or pricing matters.

Support performance management, coaching, and staff development.

Operational & Risk Oversight

Ensure consistent adherence to NACHA, Reg E, Reg CC, UDAAP, BSA/AML, and internal policies.

Monitor exception reporting and operational controls.

Partner with the Product & Operations Manager to address system, vendor, or compliance concerns.

Assist in audit and regulatory exam preparation.

Strategic & Organizational Support

Assist the Head of Treasury Management in executing departmental strategy and growth initiatives.

Provide input into staffing plans, portfolio segmentation, and market expansion opportunities.

Support implementation of process improvements and service model enhancements.

Act as interim decision-maker in the absence of the Head of Treasury Management, as delegated.

Scope & Authority

Carries individual revenue production goals.

Supervises Treasury Management team members as assigned.

Exercises pricing authority within established guidelines; escalates exceptions beyond authority.

Does not replace or supersede the strategic leadership role of the Head of Treasury Management.

Job Qualifications:

Bachelor's degree in Business, Finance, or related field preferred

7--12 years of banking experience with significant Treasury Management experience

Proven success in business development, client relationship management, and revenue generation

Prior leadership or supervisory experience preferred

Strong knowledge of Treasury products, pricing, and portfolio management

Ability to coach, mentor, and develop team members

Strong decision-making and problem-solving skills

Ability to manage competing priorities across client relationships and team responsibilities

Strong understanding of regulatory and operational risk requirements

Excellent communication and leadership presence

AAP or CTP certifications encouraged

Waterford Bank, N.A. is an Equal Opportunity and Affirmative Action Employer. The Bank provides equal employment opportunities

Waterford Bank, N.A.

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