Customer Service Representative

Location : Location

US-UT-Salt Lake City

Location/Org Data : Name

Cottonwood

Location : Address

5010 S Highland Dr

Location : City

Salt Lake City

Location : State/Province

2026-4876

Category

Retail Banking

Position Type

Full Time

Min

USD $18.00/Hr.

Max

USD $20.43/Hr.

Min

USD $18.00/Hr.

Max

USD $20.43/Hr.

Job Summary

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!

Consider joining our team if you want:

An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another

To start a professional career with Monday through Friday work hours and weekends off

A career that provides opportunity for growth; promoting from within is our top priority

A comprehensive benefits package.

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

What you will need to succeed:

A smile and great attitude

Highly developed sense of integrity and strong work ethic

Personable and outgoing; able to talk with clients and build rapport and relationships

Great attention to detail and providing accurate service

Technically savvy; able to use multiple computer systems and ability to adapt to change

Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.

Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Qualifications

Education/Skills/Training:

High school diploma or approved equivalent.

Basic math skills, 10-key and keyboarding.

Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.

Well-developed smart phone and digital channel skills.

Must be organized and display excellent communication skills and a personable attitude.

Experience:

Previous work in retail, consumer service delivery, or client relations.

Benefits

At WaFd Bank you get all of these great benefits!

Paid time off for vacation, sick days and holidays

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and ADandD insurance

Long-term disability

Tuition Reimbursement

Employe

e assistance programs

Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information

EEO Statement

We are committed to Equal... For full info follow application link.

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

WASHINGTON FEDERAL SAVINGS

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Customer Service Representative