The Supply Chain Coordinator is a crucial role in customer satisfaction & operational efficiency. It will support the Operations and Planning teams by executing daily order-management, shipment-tracking, and supply-chain data updates. This role serves as a key communication point for the SCE planning email inbox, ensuring customer inquiries are addressed, ship dates are accurate, and risks to on-time delivery are identified and escalated. The Supply Chain Coordinator processes RMAs, updates work order release/completion timing, revises shipment commitments, and maintains accurate late-code and promise-date data within the ERP system. This position ensures product movement aligns with customer expectations and internal production schedules while supporting continuous improvement across planning processes.

Manage the State College planning email inbox and provide timely responses to internal customers

Ensure product delivery dates are met and escalate risks to missed shipments.

Process and track RMAs to ensure accuracy and proper documentation.

Update revised shipment dates in the ERP system.

Update work order release and completion dates.

Maintain and update late codes, sales lead time metrics, and promise-date accuracy.

Collaborate across departments for alignment on order status and delivery expectations.

Support missed-shipment reviews with root-cause details and corrective actions.

Initiate and assist in continuous improvement initiatives

Attention to Detail

Communication Skills

Time Management & Prioritization

Problem-Solving

Customer Focus

Analytical Thinking

Collaboration & Teamwork

Adaptability

Initiative & Follow-Through

Systems & Technology Proficiency

Organizational Skills

Continuous Improvement Mindset

Conflict Resolution

Reliability & Accountability

REQUIRED QUALIFICATIONS:

2+ years of experience in supply chain, production planning, or order management.

Strong organizational and decision-making abilities.

Proficiency with ERP systems

Strong analytical skills and understanding of supply-chain workflows.

Effective communication skills across teams.

Ability to work independently with high accuracy

PREFERRED QUALIFICATIONS:

Experience with RMA processing or shipment coordination.

Knowledge of Lean or continuous improvement principles.

Customer Service experience

Advanced Excel or reporting tool proficiency.

Experience in manufacturing environments.

Pay range $39K - $50K plus 5% target bonus and benefits.

**Many Evident positions are located at export-control-restricted work locations or require access to export-controlled information. To be considered for these positions, you must be a U.S. Persons. If hired, you must be able to provide valid proof of such status.

industrial

Wabtec

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Supply Chain Coordinator