In accordance with the Agency's mission statement, policies and procedures, professionalCode of Ethics, State of Michigan licensing, and COA Council on Accreditation standards; the

Clinical Program Manager

is responsible for providing leadership, administration, and management of trauma-informed engagement throughout the transitional housing continuum. The Clinical Program Manager is responsible for oversight and guidance to all residents in the transitional housing continuum.

ASKS OF THE

OSITION

Clinical Supervision and Support

Provides supervision and leadership intervention to Housing Specialists and Care Path Navigators in an

effort to support coordination efforts set forth for each resident in the housing continuum.

Provides clinical oversight and guidance across the transitional housing continuum.

Utilizes best practice research, along with internal quality measure data to institute continuous quality

improvement initiatives related to resident/family success in program completion, daily operations, and

staff retention.

Provides supervision, direction and leadership to staff including performance feedback and evaluation,

coaching, mentoring and problem resolution.

Coordinates with external clinical partners as needed and will assist with navigation of services necessary

for the success of each resident.

Implementation of general day-to-day operations ensuring compliance regulations are met.

Oversees and meets program budgetary expectations.

Collaborate with other agency leaders to coordinate best efforts to fit each admission/discharge needs

from any program in the transitional housing continuum.

Administration

Embraces and successfully implements agency's trauma-informed models and others supporting program

models as designed.

Ensures daily operations and staffing are aligned and supports program models, agency standards of care

and provides staff and residents with a safe, welcoming atmosphere to achieve goals.

Actively participates in the recruitment, selection, onboarding and retention of qualified staff ensuring

competency, training standards and requirements are met.

Engages and collaborates with residents and their support people for recommendations, and feedback to

ensure the program materials are relevant and meets necessary expectations.

Ensures timely, and accurate information and documentat

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Clinical Program Manager