Vertical Alliance Group, Inc. is looking for Client Success Representatives who have strong communication and relationship-building skills, are organized with excellent time management skills, and have incoming/outgoing telephone experience with computer knowledge.

Our Client Success Representatives can effectively evaluate client needs, resolve client issues/concerns efficiently, and negotiate renewal contracts.

Vertical Alliance Group is a well-established company, in business since 1999, with headquarters located in the Texarkana area. The position is full-time, Monday - Friday, 8am - 5pm.

What we are looking for:

Outstanding customer service skills

Ability to communicate in written or oral form

Excellent time management skills

Ability to resolve client issues/concerns in a timely manner

What we offer:

$14 p/hr

Assigned client base (familiarity with the same companies)

A company with a We Care value

Build a solid career

Room for advancement

What we prefer:

Associates or Bachelors degree or equivalent in work experience

1 - 2 years experience in client service

Working knowledge of computers and programs such as Microsoft Office, Excel, Outlook PowerPoint

Salesforce or other Customer Relationship Management program experience is highly beneficial

Benefits:

Health/Dental/Vision insurance

Retirement plan with match

Paid time off

Paid holidays

Vertical Alliance Group is an equal opportunity employer

Vertical Alliance Group INC

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