Administrative Clerk IV

Department:One Stop Student FIn'l & Reg Svcs

Location:West Haven, CT

Administrative Clerk IV

Who we are:

The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university situated on the coast of southern New England. It-s a diverse and vibrant community of more than 8,800 students with campuses around the country and around the world. Within its five colleges, students immerse themselves in a transformative, career-focused education across the liberal arts and sciences, fine arts, business, engineering, public safety and public service. More than 100 academic programs are offered, all grounded in a long-standing commitment to collaborative, interdisciplinary, project-based learning.

We are in search of an Administrative Clerk IV in the One Stop department to perform complex, time sensitive, administrative and general clerical work, in addition to specialized clerical and administrative assignments that are unique to the assigned department.This is a grade E position, working 8:30-4:30 pm M-F, 35 hours a week. The last day for internal candidates to apply for this position is Friday, August 22, 2025.

You will:

Receive, classify and process time sensitive information such as student records, faculty schedules changes and assignments, purchase orders, invoices, correspondence, reports, and catalogues for filing

Update and maintain information in EMS, Acalog, ERP, (Banner, Datatel, etc.) and other systems associated with the department

Gather information needed to process university forms by interfacing with administrative offices, students, parents and faculty.

Make appropriate decisions based on information gathered from administrators, students and faculty when answering UNH email`

Compose general correspondence and emails to students/faculty/staff and outside agencies

Make appointments and maintain schedules are required by respective departments

Data entry and retrieval in ERP system and other systems

Gather and collate statistical information for departmental reports.

Develops and maintains filing systems as needed

Develop and maintain vendor lists and appropriate data bases

Answer phones and greets visitors

Typing, Photo Copying, Faxing, and Scanning

Maintain departmental schedules

Operate office equipment

Open, sort and distribute mail

Inventory office supplies

Prepare requisitions for materials and supplies

Specific job duties will be developed by the hiring department

SECONDARY DUTIES: As assigned by supervisor

You need:

AHigh school degree-required

A minimum of three (3) years of clerical office experience with data entry experience, preferably in a higher education environment

Ability to @type with accuracy

Knowledge and skills in Microsoft Word, Excel and Outlook and an ERP system (i.e. Banner, Datatel, etc.)

Strong interpersonal and customer service skills; ability to maintain a positive attitude and approachable demeanor when dealing with administrative staff, faculty, students, preferred vendors and the public

Ability to work independently as well as a member of a team and adhere to deadlines

Ability to communicate in a professional, clear and concise manner both verbally and in writing

Ability to work in a collaborative manner with peers and colleagues

Basic math skills

Ability to operate office equipment and to adapt to new data processing skills,

Professional appearance and demeanor

Ability to maintain strict confidentiality of sensitive and private information.

What-s In It for You:

Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.

Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program

Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities

Employee Discounts on products, services and educational opportunities

Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year-s); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable

Disclaimer:The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through the individual hiring departments. Duties may vary from incumbent to incumbent in this job title.

University of New Haven

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Administrative Clerk IV