Description

The Electronic Payments Wire Specialist is responsible for executing and supporting all domestic and international wire transfer activities, ensuring accuracy, regulatory compliance, and timely processing. This role serves as the primary resource for funds transfer inquiries for frontline staff and Treasury Services. Additionally, this role includes foreign exchange support, customer issue resolution, system maintenance, wire-related record maintenance, and audit support.

Funds Transfer Processing & Compliance

Process all incoming and outgoing wire transfers timely and accurately.

Ensure outgoing wires meet ISO 20022 formatting standards and are properly authorized.

Review and clear OFAC queue items.

Perform beginning and end-of-day wire processes.

Reconcile Federal Reserve general ledger daily and follow up on outstanding items.

Maintain wire system email notifications and signature authorities.

Archive and scan daily wire logs.

Foreign Exchange & International Payments

Provide guidance on foreign exchange rates and country-specific instructions.

Book foreign exchange contracts and process Buy/Sell currency requests.

Monitor foreign collections and ensure timely crediting.

Update daily FX rate sheets in Business Online Banking and branch directories.

Investigations & Customer Support

Investigate customer claims of non-receipt or wire issues.

Track service messages to resolution.

Provide support to internal departments, branches, and Treasury Services.

Respond to customer inquiries and assist with Business Online Banking wire issues.

This position is Full-Time, 37.50 hours per week

Qualifications

Education

Required

High School Diploma or GED or better

Experience

Required

2-5 years: Banking & Customer Service Experience

Preferred

1-2 year: Wire Transfer Experience (including ISO 20022)

1-2 year: Accounting Experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Union Savings Bank

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