JOB SUMMARY:

The Room Attendant is responsible for maintaining a clean, comfortable, and welcoming environment for all guests. This includes thoroughly cleaning guest rooms for both check-outs and stay-over services, ensuring all areas meet the property's cleanliness standards, and promptly reporting any maintenance issues or safety concerns. In addition, this role is responsible for all aspects of the hotel's laundry operations, including sorting, washing, drying, folding, and removing stains to ensure linens and towels are fresh, spotless, and ready for guest use.

QUALIFICATION STANDARDS

Experience:*

Ability to communicate effectively with guests and staff.

Ability to work a flexible schedule, including weekends and holidays.

Physical Requirements:

Heavy work-Exerting force frequently and constantly lifting, carrying, pushing, pulling or otherwise moving objects.

Ability to stand during entire shift.

Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel.

Ability to operate light equipment.

Must be capable of climbing and descending stairs during their shift.

Must be able to work in an outside environment.

Ability to operate equipment such as industrial washing machines and dryers.

Mental Requirements:

Must be able to understand and follow directions, guidelines and work objectives as set forth by the lead.

Must be able to understand the potential hazards and subsequent procedures involved in working around commercial cleaning agents and light machinery.

Must use common sense and integrity in ensuring the security of guest belongings while working in guest rooms.

DUTIES AND RESPONSIBILITIES

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Service Attitude and Communication:

Maintain high standards of personal appearance and grooming. Wear name tag when working.

Always maintain a warm and friendly demeanor.

Must be always attentive, courteous and efficient in dealings with the clients, guests, managers and all other employees.

Always comply with compliance standards and regulations to encourage safe and efficient hotel operations.
Responsibilities:*

Must be able to perform essential housekeeping functions to company standards such as:

o Making beds

o Cleaning bathrooms and toilets

o Dusting

o Vacuum

o Replace supplies

o Sweeping and mopping floors

Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for housekeeping cart set-up.

Understand and adhere to Federal and State regulations with regard to handling hazardous materials.

Responsible for pre-inspection, pre-spot, wash, dry and fold linens.

Maintain linens in a presentable and sanitary condition.

Must practice safe use of all cleaning agents.

General Responsibility

Participate in all-employee meetings, events and other functions required by management.

Be familiar with all policies and hotel rules and hotel terminology.

Must be able to follow safety practices, such as wearing personal protective equipment, reading chemical warning labels and other safe work practices.

Perform any other duties as requested by management.

TV Durango CO, LLC

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Room Attendant